Technical Product Manager

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Brightree

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Healthcare Insurance • SaaS • Pharmaceuticals

Brightree is a leading provider of software solutions for healthcare management, focusing on Home Medical Equipment (HME), Durable Medical Equipment (DME), and pharmacy businesses. Their comprehensive platform offers tools for billing, business management, inventory management, and more, helping healthcare providers streamline their operations and improve patient experiences. Key offerings include integration solutions, patient resupply systems, ePrescribe capabilities, and mobile delivery support. Brightree also provides data and analytics services, revenue cycle management, patient billing, and professional consulting services, making it a cornerstone for post-acute care providers aiming to enhance efficiency and engagement.

501 - 1000 employees

Founded 2002

⚕️ Healthcare Insurance

☁️ SaaS

💊 Pharmaceuticals

💰 Venture Round on 2008-07

📋 Description

• Define and communicate the product vision and strategy, ensuring alignment with market trends, customer needs, and business goals. • Collaborate with stakeholders, product owners, customers, and development teams to gather requirements and prioritize them based on business value, feasibility, and technical constraints. • Develop and maintain a product roadmap that outlines the timeline, milestones, and features of the product, ensuring alignment with the overall product strategy. • Partner with cross-functional teams, including engineering, product design, implementation and support, to ensure effective coordination throughout the product development lifecycle and product launch. • Conduct market research, landscape and competitor analysis to inform product decisions and identify opportunities for product enhancements. • Oversee the product launch lifecycle, ensuring products meet user needs and business objectives. • Monitor and analyze product performance using relevant tools and metrics, making necessary adjustments to drive continuous improvement. • Work closely with marketing and sales teams to develop strategies for product promotion and user adoption. • Collect, analyze, and respond to user feedback to refine product features and improve customer satisfaction. • Ensure product alignment with company goals and strategies, constantly revisiting and refining the product as per evolving market trends and customer feedback.

🎯 Requirements

• Leverage strong technical expertise to translate complex requirements into actionable product features. • Deep understanding of APIs and data query • Demonstrate strong collaboration and communication skills to work effectively with cross-functional teams. • Apply analytical skills to conduct market research, competitor analysis, and performance monitoring. • Exhibit leadership in managing the product lifecycle and driving product enhancements. • Demonstrates "drives collaboration" by building trust and strong partnerships to achieve shared goals. • Experience working in digital product management, especially in healthcare or payment solutions (preferred). • Familiarity with digital channels such as SMS, email, web, and mobile integrations (preferred). • Familiarity with Microsoft tech stack and API frameworks (preferred). • Prior experience with product roadmapping and agile delivery methodologies (preferred). • Prior experience delivering AI/ML capabilities to market (preferred).

🏖️ Benefits

• comprehensive medical, vision, dental, and life • AD&D • short-term and long-term disability insurance • sleep care management • Health Savings Account (HSA) • Flexible Spending Account (FSA) • commuter benefits • 401(k) • Employee Stock Purchase Plan (ESPP) • Employee Assistance Program (EAP) • tuition assistance • Flexible Time Off (FTO) • 11 paid holidays plus 3 floating days • 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members