Staff Engineer – RCM

🕒 May 9

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Brightside Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

Healthcare Insurance • Wellness • SaaS

Brightside Health is an online mental health service provider that offers personalized care for individuals experiencing anxiety, depression, PTSD, bipolar disorder, and more. They provide both therapy and psychiatric services, including medication management, through a virtual platform. Brightside takes a personalized approach with 1:1 support, quick access to licensed professionals, and a focus on measurable results. Their innovative offerings include a Crisis Care program specifically for individuals with a high risk of suicide. The service is designed to be accessible and is covered by insurance, providing convenient mental health care options for patients aged 13 and up.

📋 Description

• Identify the highest-leverage problems in eligibility, claims, billing, or payer workflows. • Connect technical work to patient, operational, and business outcomes. • Use data to understand where systems are failing and whether your changes worked. • Build tools that help non-engineering teams move faster and make better decisions. • Simplify complex workflows without ignoring the realities of healthcare, insurance, and revenue cycle operations. • Help other engineers make better technical decisions. • Create clarity where there was ambiguity. • Ship work that is reliable, observable, and maintainable.

🎯 Requirements

• Significant experience shipping production software, typically gained over 10+ years or through equivalent high-impact experience. • Strong fluency with Ruby on Rails and modern TypeScript. • Solid relational database experience, including schema design, query performance, data modeling, and safe migrations. • Experience integrating with external APIs in production, including retries, idempotency, rate limits, partial failures, observability, and vendor quirks. • A track record of operating autonomously on ambiguous, cross-functional problems. • Strong product judgment: you can reason about user needs, operational workflows, edge cases, and tradeoffs. • Strong data instincts: you can use metrics, logs, database queries, dashboards, and product analytics to understand what is happening and whether a change helped. • Demonstrated ability to raise the bar of a team through code review, design review, mentorship, technical writing, or pattern-setting. • Excellent written communication, including design docs, RFCs, incident write-ups, rollout plans, and clear decision records. • Comfort working in regulated or high-trust systems where correctness, privacy, and auditability matter.

🏖️ Benefits

• A competitive salary • Stock options so you have equity • Fully paid for comprehensive health care (medical, dental, vision) • Pet Insurance • Life Insurance & Short / Long Term Disability • 401k Plan • Unlimited PTO and sick leave • Parental Leave • Work remotely and whatever schedule works best for you • Additional memberships and perks