Business Operations Manager

🕒 October 1, 2025

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brightwheel

201 - 500 employees

Founded 2014

📚 Education

☁️ SaaS

💰 $55M Series C on 2021-02

Education • SaaS

brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.

📋 Description

• Drive high-impact projects: You will lead and deliver cross-functional initiatives that support brightwheel’s strategic priorities. • Turn insights into action: You will dive deep - into data, processes, and the customer experience - to identify the critical insights necessary to improve business performance, and translate these into action. • Partner with senior management teams: You will serve as a trusted thought partner to executives across the business. Your independent perspective will be valued. • Achieve extraordinary results: You will be responsible for bringing structure to ambiguous problems - scoping, planning, and executing work from start to finish - to drive measurable outcomes.

🎯 Requirements

• 4-8 years of work experience at a top management consulting firm or operations role leading cross-functional projects that improved business performance • Exceptional critical thinking, analytical and problem-solving skills: you can bring structure to ambiguous challenges and turn data-driven insights into strategic recommendations • Strong stakeholder and project management skills to effectively influence and manage expectations with senior leaders and cross-functional teams • Demonstrated sound business judgment and strong listening skills; ability to understand the “why” and get to what matters quickly • Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling • Experience using AI tools in day-to-day work • Desire to learn: this role requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques

🏖️ Benefits

• Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families • Generous Paid Parental Leave for growing families • Flexible Paid Time Off (PTO) to recharge and relax • 401(k) Enrollment to help you plan for the future • Monthly Remote Productivity Stipend

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