Sales Ops Analyst – Compensation and Planning

October 7

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brightwheel

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Education • SaaS

brightwheel is a comprehensive childcare management software offering solutions for preschools, child care centers, and parents. It streamlines administrative tasks such as billing, payroll, communication, and curriculum planning through its user-friendly app. Brightwheel helps educators and families connect more effectively and is designed to save time on routine tasks, enhancing operational efficiency in childcare settings.

201 - 500 employees

Founded 2014

📚 Education

☁️ SaaS

💰 $55M Series C on 2021-02

📋 Description

• Compensation design & administration — build, test, and maintain compensation plan models (OTE, base/variable split, accelerators, SPIFs); run commission calculations, audits, and payout validations. • Quota & floor design — develop quota-setting methodology and quota floors by segment/role/location; run quota scenario modeling and sensitivity analysis; lead quota calibration exercises. • Headcount planning & forecasting — maintain rolling headcount models by role/team and produce hiring models tied to AOP targets. • Annual planning support — drive the people and comp assumptions for annual planning; translate targets into quota, ramp, and comp implications and produce what-if analyses. • Monthly performance & forecasting cadence (MPE) — own month-end reporting (attainment, forecast vs. actuals) and recommend corrective actions. • Promotions & special programs — assess promotion impacts on pay and quotas; design SPIFs/short-term incentives and measure program effectiveness. • Comp reporting & governance — own recurring comp reporting, ad-hoc analyses, and audit controls; document runbooks and change-management processes. • Systems & automation — partner with Systems/IT to maintain Salesforce and comp tooling, automate repetitive tasks, and improve data flows. • AI-enabled productivity — apply AI tools (LLMs, automation scripts, no-code/low-code tools) to speed model building, automate reporting, draft executive summaries, and improve accuracy. • Cross-functional partnership — translate technical models into clear recommendations and build trusted relationships with Revenue leaders, Finance, People/HR, and Recruiting. • Executive communication – Present directly with the CEO and executive team.

🎯 Requirements

• 3+ years experience in Sales Operations, Sales Compensation, Revenue Operations, or Finance in a SaaS or high-growth environment. • Hands-on experience building and maintaining compensation models and quota models (commissions, accelerators, quota/PTO impacts). • Advanced Google Sheets / Excel skills (scenario modeling, pivot tables, complex formulas). • SQL fluency and experience with Salesforce (opps, territories). • Strong written/verbal communication and experience producing executive-ready decks. • Proven attention to detail and a control-minded approach to payouts and comp changes. • Comfortable adopting and using AI tools to accelerate analysis, automation, or content generation. • Experience with compensation platforms (CaptivateIQ, Xactly, Anaplan, or similar). [nice to have] • Prior exposure to headcount modeling and workforce cost scenarios. [nice to have] • Familiarity with forecast accuracy metrics (MAPE, bias) or formal forecasting processes. [nice to have] • Experience integrating AI tools into analytics workflows or building automation pipelines. [nice to have]

🏖️ Benefits

• Healthcare Coverage: Comprehensive medical, dental, and vision benefits where available; we aim to cover a high portion of costs for employees and their families. • Paid Parental Leave: Generous leave to support growing families, with timing and structure aligned to local standards. • Flexible Paid Time Off (PTO): Encouraging regular rest and recharge through flexible vacation policies. • Retirement & Savings Support: Where possible, we provide local retirement or savings plan access (e.g., 401(k) in the U.S.).