We help everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, and avoid unfair fees. We don’t just reduce stress — we promote sustainable financial health.Our team comes from diverse backgrounds, but are united in the fight for our members’ financial security and freedom. With experience at Amazon, Deutsche Bank, Palantir, Two Sigma and more, our experts not only have the tools to solve financial insecurity—they’ve witnessed the problem firsthand. At big banks we’ve seen the injustice of inequality. At leading tech companies we’ve learned to build from the best. Now we’re putting both to use to change lives every day.We are backed by leading equity investors including Lightspeed Venture Partners, Flourish, a venture of The Omidyar Group, DCM, NYCA, among others. We are also backed by a host of celebrities and other individual investors.To learn more about what is happening at Brigit, check out the latest press and news articles including information on awards Brigit has won recently (Fast Company’s Most Innovative Companies of 2022 & Forbes Fintech 50 2022): https://www.hellobrigit.com/press.

Brigit

Marketing

• Lead the CRM marketing team to plan, develop, and optimize programs across engagement, activation, and retention initiatives
• Oversee operational elements of CRM including owning of the MarTech stack, monitoring deliverability and operational metrics
• Analyze customer data and lifecycle performance to develop campaigns and drive optimizations
• Own cross-functional collaboration with Product, Engineering, Data, and Design to enable new personalized customer journeys
• Drive strategic initiatives focused on customer lifecycle & engagement
• Develop a rigorous test and learn strategy across lifecycle and one-off campaigns
• Create and monitor complex journeys, triggers and automations with static and dynamic content
• Ensure campaigns are set up and deployed accurately in a timely manner
• Collaborate cross-functionally with Design, Product, Engineering, and Data to deliver compelling new personalized customer journeys

Senior Director of CRM Marketing

Risk & Compliance

• Maintain, review, and operationalize compliance programs to adequately address the needs of a fintech, using data and technology whenever possible to efficiently implement policies, procedures, and monitoring activities
• Develop, manage, and update banking & lending compliance programs including: Privacy (GLBA and CCPA/CPRA) Regulation Z (Truth in Lending), Regulation E (Electronic Funds Transfers), Reg DD (Truth in Savings), state lending regulations, UDAAP, BSA, AML, and KYC
• Build a depth of understanding of our current and future products, and the compliance related issues
• Collaborate with internal teams, external legal counsel, and bank partners to implement compliance risk management systems
• Analyze and advise the team on changes in regulatory compliance laws, rules, and regulations, and evolve Brigit’s compliance frameworks as needed
• Stay up-to-date on new federal and state laws that govern Brigit’s products and operations with regulators and lawmakers
• Work with other companies in the formation of trade associations, collaborative research and other policy agendas that can help our industry thrive as it grows
• Develop scope, process flows, design evaluation, testing evaluations to ensure risk controls are implemented, functioning properly, and are being executed properly.
• Evaluate findings and formulating conclusions in written reports on compliance assessments, required schedules, worksheets and narrative materials.
• Lead the annual risk assessment process of applicable laws and regulations.
• Review policies and procedures on a scheduled basis and draft new ones as applicable.
• Evaluate marketing and advertising media for regulatory compliance
• Manage team of compliance analysts.

VP of Compliance

• Drive strategic initiatives focused on customer lifecycle & engagement.
• Lead conceptualizing, creating and managing retention and engagement initiatives via automated and personalized email marketing programs, push notifications, SMS and in-app messaging.
• Manage CRM campaigns from end to end; strategy, requirement gathering, briefing and optimizations, building, monitoring, reporting and analysis.
• Develop a rigorous test and learn strategy across lifecycle campaigns.
• Create and monitor complex journeys, triggers and automations with static and dynamic content.
• Ensure campaigns (including tests, segmentation and complex personalization logic) are set up and deployed accurately in a timely manner.
• Collaborate cross-functionally with Design, Product, Engineering, and Data to deliver compelling new personalized customer journeys.

CRM Marketing Manager

Data Scientist

• Help more users to take out a cash advance by better analyzing their credit risk
• Providing gig economy users with access to cash advances in a responsible manner
• Optimizing our funnel conversion to acquire better quality users and improve long-term LTV
• Increasing credit limits of our users thereby increasing their retention
• Build, test, and roll out new underwriting and risk models to understand the risk of our customer base and improve access for our prospective customers by allowing us to take more calculated risks.
• Build, test, and roll out other customer-related models (such as Churn propensity and LTV prediction) which help us analyze and optimize our marketing and retention efforts.
• Monitor the performance of the models in production and take appropriate actions when necessary
• Analyze how our customer base is shifting as we grow and pinpoint areas we can improve.
• Help our existing engineering and business teams track their goals, supporting the BI function from time to time to time with ad-hoc data analytics

Senior Data Scientist

• Brigit is looking for an experienced and accomplished performance marketer to manage our user acquisition efforts and oversee the daily execution across our portfolio of channels. You will be a thought partner to senior leadership and be responsible for helping the team identify and develop mobile acquisition strategies for efficiently reaching potential users. This role is ideal for a quantitative marketer who can manage multiple priorities with flawless execution.

Digital Marketing Manager

• Drive strategic initiatives focused on customer lifecycle & engagement.
• Lead strategy, conceptualizing, creating and managing retention and engagement initiatives via automated and personalized email marketing programs, push notifications, SMS and in-app messaging.
• Manage the CRM team, and CRM campaigns from end to end; strategy, requirement gathering, briefing and optimizations, building, monitoring, reporting and analysis.
• Develop a rigorous test and learn strategy across lifecycle and one-off campaigns.
• Manage and collate learnings.
• Create and monitor complex journeys, triggers and automations with static and dynamic content.
• Ensure campaigns (including tests, segmentation and complex personalization logic) are set up and deployed accurately in a timely manner by the team.
• Collaborate cross-functionally with Design, Product, Engineering, and Data to deliver compelling new personalized customer journeys.

Director of CRM Marketing

Product Designer

• Work across the entire product design lifecycle: from user research, user flows, wire-framing, writing copy, creating illustrations and graphics, building and testing prototypes, and preparing work for engineering handoff
• Participate as a member of a cross-functional product team including planning, testing, and release activities
• Maintain and expand on the design library and design system
• Provide and seek feedback from other designers to always push the bar for quality
• 4+ years of product design experience in a technology company including B2C mobile experience
• An innate ability to create user-centric designs by considering data, user feedback and research, product requirements, and technical constraints/opportunities.
• Extensive generative and evaluative research experience
• Experience in creating new products and enhancing existing ones.
• Ability to thrive with ambiguity and tight deadlines and work independently
• History of collaborating with product, engineering, customer service, and marketing teams to shape the product design.
• Proven track record creating pixel-perfect designs and writing copy for UX
• A top-notch design portfolio, demonstrating process, outcomes, and impact
• Expertise with Figma

Senior Product Designer

Growth Marketing

• Lead analysis efforts to unlock growth insights from the company's large pool of data
• Define growth marketing metrics, optimize marketing spend, and develop a learning agenda • Build data visualizations that provide insights into the business's performance and size opportunities to improve strategy for macro and micro levels
• Partner with data practitioners, business leaders, software engineers, and product managers to grow the company sustainably
• Mentor fellow analysts, helping them grow their skills and introduce new ideas to iterate on processes and deliver more robust data products
• Audit and improve growth marketing reporting dashboards

Remote Jobs at Brigit

Brigit

Senior Director of CRM Marketing

Brigit

VP of Compliance

Brigit

CRM Marketing Manager

Brigit

Senior Data Scientist

Brigit

Digital Marketing Manager

Brigit

Director of CRM Marketing

Brigit

Senior Product Designer

Brigit

Lead Growth Analyst

Brigit