DFR Installation Technician

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $65k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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BRINC Drones

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🔧 Hardware

☁️ SaaS

🏛️ Government

Hardware • SaaS • Government

BRINC Drones is a company that designs, manufactures, and operates a connected ecosystem of drones, hardware, software, and services built specifically for public safety agencies. Their products include tactical and responder drones (e. g. , Lemur 2, Responder Station), LiveOps command software, and managed drone programs that integrate with CAD, 911 systems, ALPR, and Motorola Solutions radios to enable one-click Drone as First Responder deployments. BRINC emphasizes US manufacturing, compliance (NDAA, CJIS), and end-to-end support for law enforcement, fire, and search-and-rescue agencies to improve situational awareness, officer safety, and rapid delivery of life-saving payloads.

📋 Description

• Travel to customer sites in varying weather conditions to assemble, troubleshoot, and maintain BRINC hardware and software. • Proactively engage with customers to understand their needs, provide timely service, and address any issues or concerns during implementation. • Work with internal stakeholders to troubleshoot hardware and software issues. • Work closely with internal stakeholders to advocate for customer needs and drive product enhancements based on customer feedback. • Ensure installations comply with building codes & safety standards. • Maintain strong relationships with our Law Enforcement / Public Safety customers to drive customer success and satisfaction.

🎯 Requirements

• Ability to assemble and disassemble products, following installation guidelines & manuals when appropriate • Basic computer knowledge and networking aptitude • Basic operational knowledge of MacOS, Windows or Linux operating systems • General working experience with electronics components, low and high voltage electrical wiring, and general knowledge of mechanics as it relates to hardware assembly and troubleshooting • Experience working in a fast paced environment • Ability to work independently and in a small team, take initiative, and communicate effectively • Ability to independently book and manage all aspects of travel, including flights, accommodations, ground transportation, and itineraries. • Ability to safely climb and work from ladders at various heights, as needed for the role. • Ability to lift and carry heavy objects of varying weights, as required for the role. • Must possess a valid driver's license with a clean driving record.

🏖️ Benefits

• Comprehensive medical, dental and vision plans for our employees and their families • 401K plan • Maternity and paternity leave • Flexible Time Off (Exempt) / Paid time off (Non-Exempt) • Flexible work environment • Orca pass (for those in Puget Sound) • Free parking (Seattle office) • Free snacks, drinks and espresso (Seattle office)