Product Specialist

🕒 April 28

🏈 Alabama, Florida, +4 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote ⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote

💵 $65k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

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BRINC Drones

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🔧 Hardware

☁️ SaaS

🏛️ Government

Hardware • SaaS • Government

BRINC Drones is a company that designs, manufactures, and operates a connected ecosystem of drones, hardware, software, and services built specifically for public safety agencies. Their products include tactical and responder drones (e. g. , Lemur 2, Responder Station), LiveOps command software, and managed drone programs that integrate with CAD, 911 systems, ALPR, and Motorola Solutions radios to enable one-click Drone as First Responder deployments. BRINC emphasizes US manufacturing, compliance (NDAA, CJIS), and end-to-end support for law enforcement, fire, and search-and-rescue agencies to improve situational awareness, officer safety, and rapid delivery of life-saving payloads.

📋 Description

• Provide customer-facing demo support • Achieve and maintain technical expertise in BRINC OEM products & proprietary software • Possess and maintain an FAA Part 107 Pilot’s License • Build positive relationships with customers and public safety agencies • Maintain a high level of flying proficiency to perform flying duties safely and efficiently • Participate in timely and effective communication with BRINC teammates • Partner with TAEs in the field to deliver live, interactive demonstrations of both hardware and software solutions. • Responsibly manage assigned BRINC equipment to include demonstration truck, station, sUAS kits and all accompanying equipment. • Proactively maintain cleanliness and functionality of all equipment to present BRINC as a solution for our public safety partners. • Proactively conduct detailed preparation testing, pre-operational briefings with contingencies and informative debrief discussions with BRINC personnel while onsite. • Communicate effectively with all team members while onsite and defer questions to the appropriate party during demonstrations. • Complete required recurrent training to comply with company and regulatory requirements • Participate and become certified in comprehensive technical troubleshooting of BRINC technology • Ensure safety practices associated with transport of equipment and technological hardware • Drive and manage the DFR truck to provide on-site support for reps during client meetings, demonstrations, and field events.

🎯 Requirements

• Demonstrated and proven Customer Service/Success skillset • Ability to obtain and maintain FAA Part 107 license and maintain currency certifications • Ability to pass a background check and DMV evaluation with a minimum of 2 years clean driving record • Ability to travel up to 75% • Possess and maintain a valid driver’s license in your primary state of residence • Strong ability to communicate effectively and diagnose problems in a fluid environment.

🏖️ Benefits

• Comprehensive medical, dental and vision plans for our employees and their families • 401K plan • Maternity and paternity leave • Flexible Time Off (Exempt) / Paid time off (Non-Exempt) • Flexible work environment • Orca pass (for those in Puget Sound) • Free parking (Seattle office) • Free snacks, drinks and espresso (Seattle office)