BRM S.A.S
1001 - 5000 employees
Founded 2005
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
B2B • Artificial Intelligence • Enterprise
BRM S. A. S. is an operations and customer-experience services company (BRM an Alta Company) that designs and manages flexible, robust, and agile operational solutions to help global brands close the gap between what they want to offer customers and what they can actually deliver. With about 20 years of experience across 25+ countries, BRM provides customized operations, data-driven analysis to improve customer service, and pilots to integrate AI into customer experience channels.
Ingeniero VoIP, NICE CXOne – Inglés C1
Job not on LinkedIn
🔥 9 minutes ago
🗣️🇪🇸 Spanish Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
BRM S.A.S
1001 - 5000 employees
Founded 2005
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
B2B • Artificial Intelligence • Enterprise
BRM S. A. S. is an operations and customer-experience services company (BRM an Alta Company) that designs and manages flexible, robust, and agile operational solutions to help global brands close the gap between what they want to offer customers and what they can actually deliver. With about 20 years of experience across 25+ countries, BRM provides customized operations, data-driven analysis to improve customer service, and pilots to integrate AI into customer experience channels.
📋 Description
• Serás la pieza clave para la implementación, mejora y mantenimiento de nuestra infraestructura de Contact Center • Colaborando directamente con equipos globales
🎯 Requirements
• Profesional en Ingeniería de sistemas, electrónica o carreras afines • Mínimo 3 años de experiencia entregando soluciones sobre plataformas CCaaS • Experiencia demostrable con NICE inContact o CXone y manejo práctico de la herramienta Studio Scripting Tool • Dominio sólido de herramientas tecnológicas de Contact Center: ACD, IVR, QM y WFM • Inglés Avanzado (C1) indispensable, ya que tendrás comunicación diaria directa con equipos en EE. UU.
🏖️ Benefits
• Salario de $ 8.000.000 + todas las prestaciones de ley • Contrato indefinido directamente con la compañía • Modalidad 100% home office (residir en cualquier ciudad de Colombia) • Exposición directa con equipos globales y liderazgo en EE. UU.
Apply NowSimilar Jobs
🕒 June 26
Code Reviewer engineer working remotely for clients across Latin America. Reviewing pull requests to ensure high code quality standards in the engineering process.
AWS
Cloud
Distributed Systems
Django
Google Cloud Platform
Java
JavaScript
Microservices
Node.js
Postgres
Python
React
Spring
Spring Boot
SpringBoot
SQL
TypeScript
🕒 June 19
Senior WordPress Engineer managing HireHawk’s WordPress website. Building scalable, SEO-ready site with cross-team collaboration.
DNS
JavaScript
PHP
WordPress
🕒 June 17
Senior RF Optimization Engineer leading RF planning, optimization, and network performance improvement across LATAM. Collaborating closely with customers and teams in GSM, LTE, and 5G environments.
Cloud
🕒 June 17
Twilio
5001 - 10000
Supportability Engineer focused on customer supportability in product development lifecycle at Twilio. Advocating customer-centric improvements while collaborating with engineering teams.
Java
JavaScript
Node.js
Python
Splunk
SQL
Tableau
VoIP
🕒 May 13
Working as a Forward Deployed Engineer at Truelogic, designing and deploying AI solutions. Collaborating directly with customers to deliver production-ready systems and measurable value.
