Client Success Manager

🔥 12 minutes ago

🇳🇱 Netherlands – Remote

💵 €500 / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

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Broadsign

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Broadsign is a company that specializes in digital advertising solutions, offering services related to content delivery, ad performance measurement, and audience insights. They work with partners to process user data, ensuring privacy and transparency through consent and legitimate interest. Broadsign enables personalized ads and content, using precise geolocation and device characteristics to enhance targeting and effectiveness. Their platform supports the storage and access of information on devices to improve and develop products.

📋 Description

• Craft responses to RFPs and inventory requests, developing media plans and strategic recommendations tailored to client campaign objectives • Own the full lifecycle of campaign opportunities from initial media planning through live execution • Generate and communicate precise deal requirements for won opportunities, ensuring operational accuracy and timely campaign launches • Partner with Sales to identify and execute growth strategies across the account portfolio • Foster net-new pipeline and organic account expansion • Build and maintain cross-functional relationships with Sales, Ad Operations, and Client Success • Serve as the trusted programmatic advisor for agency, DSP, and direct brand partners across the EMEA territory • Liaise with publisher sales and supply teams to advance campaigns, secure inventory, and resolve delivery needs • Collaborate with Marketing and Operations to create case studies and client collateral from campaign performance and milestone wins • Contribute to internal process improvements, best practices, and knowledge documentation

🎯 Requirements

• Previous experience in Programmatic Ad Operations, Programmatic Trading, or Account Management within a DSP, SSP, publisher, or media agency • Deep understanding of programmatic ecosystems (DSPs, SSPs, RTB landscape) and/or digital-out-of-home (DOOH) networks • Advanced proficiency in Microsoft Excel and MS Office, including pivot tables, data manipulation, and synthesizing large data sets into actionable campaign insights • Proven analytical and troubleshooting abilities • Track record of cross-functional collaboration in fast-paced environments • Solutions-oriented mindset with strong problem-solving initiative and dedication to customer satisfaction • Exceptional organizational and multitasking capabilities • Meticulous attention to detail under tight deadlines • Excellent business communication skills, written and spoken, in English • Fluency in an additional European language is considered an asset • Passion for emerging programmatic channels and DOOH technology • Collaborative spirit and willingness to contribute direct product and workflow feedback

🏖️ Benefits

• €500 annual Wellness fund for mental/physical health and office-related expenses • Unlimited online mental health support through BetterHelp for you and your family • Comprehensive vacation package • 5 floater days • 2 paid volunteer days per year • Fully remote work setup supporting the business across the EMEA region • Parental leave salary supplement • Training and development opportunities • Dedicated yearly budget to support professional development

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