Senior Living Advisor

🕒 June 17

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Logo of Brookdale

Brookdale

10,000+ employees

Founded 1978

🏠 Real Estate

👥 B2C

💰 Post IPO debt on 2025-01

Real Estate • B2C

Brookdale is a large U. S. -based senior living company that operates and manages hundreds of residential communities offering assisted living, memory care, independent living, and related resident services focused on quality of life and well-being. With over 25,000 associates and more than 570 locations across 41 states, Brookdale emphasizes caregiving, hospitality, and community-focused support while recruiting staff, offering benefits, and promoting a diverse, inclusive workplace.

📋 Description

• Builds a connection with families and help them care for their aging loved ones by matching them with one or more of nearly 700 Brookdale communities nation-wide, and by recommending that they take the next step to come and see how we enrich the lives of those we serve with compassion, respect, excellence, and integrity. • Assists families who are looking for help with senior housing or other home-based assistance. • Identifies the Brookdale communities or other resources that are the best fit for a family’s needs. • Persuades people to take action by visiting Brookdale communities and learning about the options available to them that will improve their quality of life and schedules appointments for families to visit one or more Brookdale communities. • Updates databases with customer/prospective customer status and changes, ensuring the quality of data meets all compliance requirements. • Supports Brookdale communities through outbound calls and e-mails with the objective of updating the prospect’s situation and information within the database and scheduling appropriate follow-up activities within the database. • Works closely with community sales and operations associates as an extension of their sales team. • Actively participates with supervisors and other team members in interactive training and coaching processes and department-wide culture building activities. • *This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.*

🎯 Requirements

• A high school diploma or equivalent is required, with a Bachelor’s Degree (B.A or B.S) from a four-year college or university is preferred. • Two years of experience in sales, pre-sales, inside sales, or appointment setting is preferred. • Related experience in healthcare or call centers is also preferred. • Has a working knowledge of a skill or discipline that requires basic analytic ability. • Ability to effectively manage time, tasks and projects in a dynamic environment is required. • Ability to present self and Brookdale as an organization ready to meet the needs of the senior to maximize their quality of life by providing the highest quality of care and services. • Ability to effectively listen and communicate verbally and in writing is essential. • Must be a self-starter who excels in organizational and time-management skills and can work without close supervision.

🏖️ Benefits

• Medical, Dental, Vision insurance • 401(k) • Associate assistance program • Employee discounts • Referral program • Early access to earned wages for hourly associates (outside of CA) • Optional voluntary benefits including ID theft protection and pet insurance • Paid Time Off • Paid holidays • Company provided life insurance • Adoption benefit • Disability (short and long term) • Flexible Spending Accounts • Health Savings Account • Optional life and dependent life insurance • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan • Tuition reimbursement

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