Customer Support Engineer

Job not on LinkedIn

November 20

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $64.8k - $113k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Bruker

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Wellness • Enterprise

Bruker is not just a healthcare provider; it is a partner in well-being and success. Their mission revolves around 'Heal, Live Pain-Free, Thrive,' and they focus on transforming lives through a comprehensive approach to health and wellness. Bruker provides services in physical therapy, mental health, and primary care, aiming to empower individuals and communities to lead healthier lives. They also offer corporate solutions and consulting services to enhance employee health and productivity.

5001 - 10000 employees

Founded 1960

⚕️ Healthcare Insurance

🧘 Wellness

🏢 Enterprise

💰 Post-IPO Debt on 2019-12

📋 Description

• Proven proficiency in high-end fluorescence microscopy, experience with light sheet (SPIM) systems is beneficial • Ability to test, troubleshoot and diagnose high-end optomechanical equipment • Provide front line support for all our light-sheet systems by providing: Customer level instrument diagnostics and troubleshooting through remote support and direct on-site customer interaction • Provide pre/post sales technical service, training and general system support • Provide applications support to help sales team sell our light-sheet products • Product demonstrations – able to set-up and demo our products • Ability to help sell our USPs • Ability to attend and/or present at academic conferences/exhibitions and operate light-sheet systems at these events/workshops • Sharing best practice regarding instrument operation within Bruker global service/applications team • Other duties may be assigned

🎯 Requirements

• Doctorate, PhD in Life Science discipline preferred or master’s degree with 2 years or Bachelor of Science in Engineering or hard sciences with 3 years, relevant experience • Understands the needs of life science customers, specifically in the field of high-end fluorescent microscopy applications • Capable to assist selling advanced technology instrumentation • Hands-on experience and knowledge troubleshooting software and system components in complex instrumentation - light-sheet experience (preferred) • Hands-on experience and knowledge with lasers and other optical alignment of microscopy systems • Good communicator and experience consultative selling skills • Excellent verbal and written communication and presentation skills with MS office proficiency • Energetic self-starter with a strong work ethic and good problem solving skills • Willingness to travel domestically (and on occasion internationally) on short notice • Current valid driving license (mandatory) • Fluent in English (mandatory)

🏖️ Benefits

• 401(k) with company match • Employee stock purchase plan • Medical and dental plans • Life insurance • Short-term and long-term disability insurance • Employee assistance program • Paid time off including vacation, sick time and holidays