Field Service Engineer

🕒 April 28

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Bruker

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1960

⚕️ Healthcare Insurance

🧘 Wellness

🏢 Enterprise

💰 Post-IPO Debt on 2019-12

Healthcare Insurance • Wellness • Enterprise

Bruker is not just a healthcare provider; it is a partner in well-being and success. Their mission revolves around 'Heal, Live Pain-Free, Thrive,' and they focus on transforming lives through a comprehensive approach to health and wellness. Bruker provides services in physical therapy, mental health, and primary care, aiming to empower individuals and communities to lead healthier lives. They also offer corporate solutions and consulting services to enhance employee health and productivity.

📋 Description

• Analyze faults and produce diagnoses to determine corrective actions • Install, maintain and service systems at customer sites, primarily in the D-A-CH region (Germany, Austria, Switzerland) • Assess the extent of damage and required repairs and prepare quotations for customers • Instruct users in the operation of analytical instruments • Participate in and perform testing and repairs at the Karlsruhe workshop (as needed)

🎯 Requirements

• Technical or scientific vocational training • Technical expertise in electronics and mechanics • Ideally several years of experience working with Bruker AXS X-ray equipment • Confident handling of common PC operating systems and networks • Good written and spoken English and German language skills • Team player, resilient, reliable and systematic working style, high level of commitment, ability to work independently and flexible • Customer-oriented with a sense of responsibility, willingness to travel, and holder of a valid Class B driving licence

🏖️ Benefits

• Provide technical support to customers on-site as well as via remote tools • Support service trainings and assist in creating training materials, checklists and work instructions • Assist the customer hotline (first-line support) • Document service cases in the service CRM, create tickets and maintain customer data