Industrial Design Client Services Manager – Food & Beverage Market Sector

Job not on LinkedIn

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $144k - $236k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📁 Client Services

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Brown and Caldwell

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1947

🤝 B2B

🔬 Science

B2B • Science

Brown and Caldwell is an environmental engineering and consulting firm focused on water and wastewater systems, providing end-to-end solutions from design and construction management through operations, treatability testing, pilot demonstrations, and digital optimization. The company specializes in membrane and advanced water-treatment technologies (including potable reuse and PFAS/emerging contaminant solutions), climate change resilience, utility performance, and research and innovation to serve utilities, municipalities, and industrial clients. Brown and Caldwell combines field services, laboratory work, and digital tools (e. g. , BC:Opta™) to improve water stewardship, sustainability, and infrastructure performance.

📋 Description

• Define and lead enterprise-level growth strategies for Type I clients. • Shape client business case across multiple service lines and geographies. • Drive expansion into adjacent services and new markets. • Lead large, complex portfolios with significant revenue and risk exposure. • Balance growth, margin, retention, and service diversification. • Partner with executive leadership to calibrate strategic account performance. • Lead mature, multi-disciplinary CSTs with enterprise visibility. • Align Area, Market, and Service Line leadership around unified client strategy. • Develop next-generation CSM talent through active coaching and sponsorship. • Maintain executive-level relationships across the client organization. • Anticipate shifts in political, regulatory, and funding environments. • Position BC as a strategic advisor beyond project delivery. • Serve as Sales Leader for major strategic pursuits. • Influence enterprise resource allocation for key accounts. • Provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.

🎯 Requirements

• Typically a minimum of 15 years of experience in environmental engineering and consulting industry with progressive responsibilities including marketing and business development • Exceptional capability in managing complex client portfolios to deliver sustained revenue growth, margin performance, and service expansion • Strong executive acumen balancing strategic growth leadership with oversight of quality, risk, and profitability • Advanced ability to identify, evaluate, and shape high-value business opportunities, including go/no-go decisions and pursuit strategy development • Proven success serving as Sales Leader on major, strategic proposals • Exceptional ability to develop, expand, and influence executive-level client relationships • Advanced skill in translating client business drivers, political dynamics, and market forces into actionable growth strategies • Demonstrated capability to identify emerging markets, align required capabilities, and mobilize talent to capture new opportunities • Advanced ability to lead and align multidisciplinary teams around complex business objectives • Strong working knowledge of governance frameworks, decision-support models, and change leadership practices • Exceptional strategic planning, engagement, and communication capabilities • Highly developed facilitation, executive presentation, and negotiation skills • Advanced risk identification, mitigation, and portfolio management expertise • Proficiency in leveraging digital solutions, data systems, and AI-enabled tools to enhance client and business performance • Strong leadership presence with the ability to inspire, influence, and hold teams accountable at multiple organizational levels • A bachelor’s degree in engineering, science, business, sales, or equivalent experience is required. • Professional licensure such as PE, or relevant certifications such as DBIA or PMP, preferred.

🏖️ Benefits

• medical, dental, vision • short and long-term disability • life insurance • employee assistance program • paid time off and parental leave • paid holidays • 401(k) retirement savings plan with employer match • performance-based bonus eligibility • employee referral bonuses • tuition reimbursement • pet insurance • long-term care insurance