BruntWork
5001 - 10000 employees
Founded 2020
🤝 B2B
👥 B2C
B2B • B2C • Remote Work
BruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.
Patient Billing Representative
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🔥 0 minutes ago
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BruntWork
5001 - 10000 employees
Founded 2020
🤝 B2B
👥 B2C
B2B • B2C • Remote Work
BruntWork is a company that connects skilled professionals with remote job opportunities across various industries. Based on the principle of enabling individuals to work from home, BruntWork focuses on providing roles in customer support, web development, digital marketing, graphic design, and virtual assistance. The company primarily serves clients in Australia, the UK, the US, Canada, New Zealand, and beyond, while sourcing talent from regions including Southeast Asia, Latin America, and Eastern Europe.
📋 Description
• The Patient Billing Representative supports the revenue cycle by working directly with patients to collect outstanding balances resulting from insurance cost-sharing and out-of-network payments issued to members. • This role focuses on generating patient invoices, patient outreach, payment plan setup, prompt-pay follow-up, and clear documentation, following approved billing processes, scripts, and policies. • Generate and issue patient invoices following insurance adjudication and balance determination. • Communicate with patients regarding outstanding balances after insurance adjudication. • Set up and manage payment plans in accordance with company policy. • Collect one-time and recurring patient payments. • Follow up on missed, late, or partial payments. • Track OONW claims where payment is sent directly to the member. • Contact patients to collect insurance payments received directly. • Educate patients on their responsibility to remit payments. • Follow up until full balance is resolved.
🎯 Requirements
• At least 2 years in College • Must have backup power supply (extra laptop/power bank/generator/power station) • Must have backup internet (not mobile data) • Excellent verbal and written communication • Communicates clearly and effectively • Excellent reading comprehension • Alignment with our company’s core values and philosophies • Strong written and verbal communication skills • Professional and empathetic patient interaction skills • Strong attention to detail and organization • Ability to manage sensitive financial conversations respectfully • Ability to prioritize tasks and meet follow-up deadlines • Computer proficiency and comfort working in billing systems • Healthcare billing or patient collections experience preferred
🏖️ Benefits
• Permanent work from home • Immediate hiring • Steady freelance job • Profit sharing incentive • Paid time off • Holiday pay • Annual Performance and Raise Evaluation • Quarterly Perfect Attendance Incentive • HMO • BruntWork Loan Assistance
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