Bon Secours Mercy Health
Healthcare Insurance
Bon Secours Mercy Health is a leading health care organization committed to transforming health care delivery and services through strategic innovation and compassionate care. Operating hospitals and clinical sites in the U. S. and Ireland, the organization focuses on extending health care access, improving patient outcomes, and enhancing value through emerging technologies and strategic partnerships. With a commitment to service and stewardship, Bon Secours Mercy Health also prioritizes enhancing the quality of life for underserved communities while advocating for sustainability. The organization’s initiatives include digital innovation, diversified growth through investments and partnerships, and providing high-value care across its core clinical operations.
Pharmacy Support Specialist
Job not on LinkedIn
November 20
⚔️ Virginia – Remote
⏱ Part Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Bon Secours Mercy Health
Healthcare Insurance
Bon Secours Mercy Health is a leading health care organization committed to transforming health care delivery and services through strategic innovation and compassionate care. Operating hospitals and clinical sites in the U. S. and Ireland, the organization focuses on extending health care access, improving patient outcomes, and enhancing value through emerging technologies and strategic partnerships. With a commitment to service and stewardship, Bon Secours Mercy Health also prioritizes enhancing the quality of life for underserved communities while advocating for sustainability. The organization’s initiatives include digital innovation, diversified growth through investments and partnerships, and providing high-value care across its core clinical operations.
📋 Description
• Supports the clinical pharmacy team by performing outreach to patients to help close care gaps and ensure evidence-based, quality patient care. • Primarily involves telephonic outreach to patients with reminders, scheduling appointments for the pharmacists, and relaying information from the pharmacy team to the patients. • Independently triage outreach based on multiple moving projects and requests from multiple clinical pharmacists for support. • Answer inbound patient line and triage patient concerns to pharmacy team as appropriate. • Document triage data on spreadsheets and provide reports on Excel data to supervisor upon request and at regular intervals. • Complete chart review and documentation in Epic, following protocols to include or exclude patients for outreach/appointment scheduling. • Provide clerical support for clinical pharmacists, and provide general office support as assigned.
🎯 Requirements
• 2 years of health care experience (preferred) • Medical Assistant, LPN, Pharmacy Technician or other community health worker certification (preferred) • Completion of ASHP/ACPE tech training program - or - pharmacy technician training via Armed Forces/Veterans Affairs - or respective state department approved career tech high school program (preferred) • Experience with health-care systems, data analysis, and medication name and indications (preferred) • Certification in Excel or other data tools (preferred)
🏖️ Benefits
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts • Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support
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