Client Analyst II

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bswift

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

👥 HR Tech

🏢 Enterprise

💰 $51M Private Equity Round on 2014-04

HR Tech • Enterprise • AI

bswift is a leading provider of benefits administration solutions, offering a comprehensive suite of technology and services to help employers and their employees maximize their health and welfare benefits. By leveraging the latest technology and personalized engagement strategies, bswift enhances healthcare outcomes and employee satisfaction. The company is recognized for its innovative use of AI to facilitate seamless benefits enrollment and improve customer service. Recently, bswift has expanded its capabilities through strategic acquisitions, further solidifying its position as a trusted partner for companies seeking to improve their employee benefits programs.

📋 Description

• Provide ongoing service delivery to support client requirements and business needs • Serve as first-level system support for assigned clients • Maintain and update client benefits websites • Perform ongoing audits and file reviews to ensure data integrity and accuracy • Manage daily, weekly, and annual inbound and outbound file processing • Research, analyze, and resolve participant cases and inquiries • Execute client-specific reporting and support ACA processing activities • Perform system testing to support bswift platform releases and annual enrollment activities • Review release documentation to understand system changes and client impacts • Execute operational processes as outlined in client Admin Guides • Configure and test system functionality to meet client requirements for projects and enrollments • Provide timely and accurate responses to client inquiries through research and analysis • Perform billing-related tasks, including invoice generation, payment posting, and receivables reconciliation

🎯 Requirements

• Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience • Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office products • Extensive experience working with databases, including data interpretation and manipulation • Strong analytical and problem-solving skills with the ability to think creatively and independently • Effective verbal and written communication skills to collaborate with clients and internal teams • Experience with benefits administration systems, payroll systems, HRIS, or related software platforms.

🏖️ Benefits

• Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family. • Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles. • Remote first, Office friendly environment! No time to commute? No problem! • Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs. • Professional Development: Opportunities for career growth, including training and access to resources to support your career progression. • Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued. • Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.