Project Manager

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🐻 Alaska, Hawaii, +10 more states – Remote

🐻 Alaska – Remote 🌺 Hawaii – Remote 🐎 Kentucky – Remote 🌾 Nebraska – Remote 🌶️ New Mexico – Remote 🌾 North Dakota – Remote 🎸 Mississippi – Remote ⚓ Rhode Island – Remote 🗿 South Dakota – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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BuildOps

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

☁️ SaaS

🏢 Enterprise

💰 $50M Venture Round on 2023-05

SaaS • Construction • Enterprise

BuildOps is a comprehensive platform designed specifically for commercial contractors to enhance and streamline their business operations. The platform provides solutions for managing sales, large-scale construction projects, and ongoing maintenance, offering tools that range from lead generation and project planning to budgeting and equipment maintenance. Designed to cater to the unique needs of the commercial specialty contractor, BuildOps integrates functionalities for precise job costing, dynamic adjustments, service and preventative maintenance, ensuring compliance and operational efficiency. With its tools tailored for industries such as HVAC, electrical, plumbing, and fire safety, BuildOps connects various business processes into a singular, effective system, aiming to replace outdated, residential-focused tools and consolidate operational needs into a unified platform. This enables commercial contractors to focus on scaling and sustaining their business with seamless workflows and comprehensive data management.

📋 Description

• Own the full implementation lifecycle from kickoff through go-live and handoff to Customer Success • Define scope, milestones, success criteria, and governance with the customer and BuildOps leadership • Maintain project timelines and dependencies in Salesforce • Manage scope changes via formal change control and communicate updates proactively • Serve as the primary point of contact for customer executives and project sponsors throughout implementation • Facilitate recurring project meetings; distribute agendas, minutes, and action items within 24 hours • Publish weekly status reports externally and submit semi-weekly early-risk surveys internally • Produce gate check documentation at key milestones to capture decisions and sign-offs. • Surface risks early and build mitigation plans in Salesforce before issues become blockers • Maintain an active risk log with owners and follow-up paths; review with leadership regularly • Conduct post-project retrospectives and apply lessons to future engagements. • Coordinate across Sales (handoff clarity), Implementation Managers (execution alignment), Data Analysts (import milestones), Solutions Architects (configuration dependencies), Product/Engineering (blocker escalation), and Customer Success (go-live transition) • Deliver complete handoff documentation to Customer Success or Support at project close • Identify gaps in implementation playbooks and propose improvements with supporting rationale • Contribute to internal templates and retrospectives

🎯 Requirements

• 5+ years of project management experience delivering enterprise SaaS implementations across multi-stakeholder, multi-workstream engagements. • Demonstrated ability to manage 4-12 concurrent active projects without losing rigor. • Comfortable owning executive-level customer relationships at the VP or C-level. • Proficiency in Salesforce or similar CRM; formal PM methodology background (PMP, PMI-ACP, or equivalent) preferred. • Strong written communication: your status updates, risk logs, and gate check docs are read once and acted on. • Bias toward proactive escalation. You surface issues when there is still time to fix them. • Construction, field service, or B2B vertical SaaS experience preferred.

🏖️ Benefits

• Generous equity grant, become an owner in our company! • A comprehensive benefits package • Flexible PTO and hybrid work schedules • One-time work-from-home allowance • Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days • Company events and team-building activities, both in-person and virtual • Fast-paced, collaborative, and dynamic work environment • Opportunities for growth and career advancement • Chance to work with cutting-edge technology and innovative solutions • The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers