Legal Intake Specialist

🕒 July 17

🇨🇴 Colombia – Remote

💵 $4 - $6 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Attorney / Lawyer

👻 Ghost score 18%

infoinfo

🗣️🇪🇸 Spanish Required

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Logo of Bush and Bush Law Group

Bush and Bush Law Group

51 - 200 employees

Founded 2019

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

Bush and Bush Law Group is a dedicated personal injury law firm that focuses on providing comprehensive legal assistance to individuals who have been injured due to accidents, including car and truck accidents, slip and falls, and wrongful death. With a strong emphasis on client care, the firm advocates for maximum compensation and supports clients throughout the legal process, offering pre-settlement funding and a no-win-no-fee approach. Their expert attorneys leverage extensive experience and resources to ensure that clients receive the justice they deserve.

📋 Description

• Professionally handle incoming calls from clients involved in auto accidents. • Gather essential information regarding accidents and potential legal representation needs. • Demonstrate empathy and professionalism when interacting with clients. • Explain legal processes and procedures to clients. • Provide information about the firm's services and answer client queries. • Collect and document relevant details to assist attorneys in evaluating cases. • Manage multiple tasks in a fast-paced environment. • Navigate and update electronic systems while engaging with clients by phone. • Prioritize and address urgent client needs promptly. • Maintain accurate and confidential client records in compliance with legal standards. • Organize and update client information for legal professionals. • Use Excel sheets and other tools to manage and track client data. • Provide administrative assistance to legal professionals. • Collaborate with the legal team to ensure smooth case progression. • Assist with preparing and organizing legal documents.

🎯 Requirements

• Proficiency in both English and Spanish is required. • High school diploma or equivalent required; some college coursework preferred. • Previous experience in a legal environment or customer service/intake role is preferred. • Excellent verbal and written communication skills with a strong customer service focus. • Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently. • Proficient in Microsoft Office Suite. • Familiarity with case management software is a plus. • A genuine desire to assist clients in their times of need and a compassionate demeanor. • Availability for 7:00AM to 4:00PM OR 10:30AM to 7:30PM Central Time.

🏖️ Benefits

• Positive Culture: Be part of a supportive and innovative team. • Professional Growth: Opportunities for career advancement and ongoing professional development. • Remote Work: Work from home while contributing to high-impact projects in a collaborative virtual environment.

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🟡 Mid-level

🧑‍💼 Attorney / Lawyer

🗣️🇪🇸 Spanish Required