Bushwise
51 - 200 employees
Founded 2006
📚 Education
☁️ SaaS
🎯 Recruiter
Education • SaaS • Recruitment
Bushwise is the exclusive Southern African training provider for the International Field Guide Association (IFGA) certification and standards. It offers on-the-ground practical courses (3 days to 12 months) in safari guiding, game management, wildlife tourism, and conservation management, plus short courses and online courses for nature enthusiasts and field guiding. Bushwise also provides recruitment and placement services for lodges and wildlife employers, onsite training and IFGA assessments, career advice, and runs events, webinars and open days. It supports students with accreditation (CATHSSETA), financial aid guidance, and a foundation offering grants and discounts.
Director of Business Systems
Job not on LinkedIn
🕒 January 7
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Bushwise
51 - 200 employees
Founded 2006
📚 Education
☁️ SaaS
🎯 Recruiter
Education • SaaS • Recruitment
Bushwise is the exclusive Southern African training provider for the International Field Guide Association (IFGA) certification and standards. It offers on-the-ground practical courses (3 days to 12 months) in safari guiding, game management, wildlife tourism, and conservation management, plus short courses and online courses for nature enthusiasts and field guiding. Bushwise also provides recruitment and placement services for lodges and wildlife employers, onsite training and IFGA assessments, career advice, and runs events, webinars and open days. It supports students with accreditation (CATHSSETA), financial aid guidance, and a foundation offering grants and discounts.
📋 Description
• Salesforce Ecosystem Management: Strategically managing, scaling, and integrating a Salesforce ecosystem across a multi-departmental organisation. • Workflow Configuration: Acting as a hands-on Salesforce expert to independently, configure, customise, and build complex workflows, flows, and automations. • Infrastructure Optimisation: Managing and optimising booking infrastructure, data platforms, and automated workflow software from end to end. • Quality Assurance: Designing and implementing technical quality assurance mechanisms, including systemic fail safes and fail overs, to prevent business downtime. • Commercial Projects: Leading systems-driven commercial optimisation projects aimed specifically at improving the business's cash position and reducing cancellation rates. • Customer Journey Enhancements: Identifying and executing continuous system improvements to enhance the customer experience journey and customer communication touchpoints. • Cross-Functional Alignment: Managing cross-functional alignment to ensure seamless integration, training, and deployment of new digital tools across global business units. • Tech Stack Audits: Regularly auditing the organisation's tech stack to identify inefficiencies, negotiate vendor pricing, and execute migrations to more cost-effective tools.
🎯 Requirements
• 5+ years of experience in a role with overall business-wide responsibility for Systems in a medium-sized (50+ employees) or larger business. • Proven experience in strategically managing, scaling, and integrating a Salesforce ecosystem across a multi-departmental, global organisation. • Hands-on Salesforce expertise with the capability to independently, configure, customise, and build complex workflows, flows, and automations. • Demonstrated experience managing and optimising booking infrastructure, data platforms, and automated workflow software from end to end. • Experience designing and implementing technical quality assurance mechanisms, including systemic failsafes and failovers, to prevent business downtime. • Experience in identifying and executing system improvements to enhance the customer experience journey and customer communication. • Proven ability in managing cross-functional alignment to ensure seamless integration of new digital tools across global business units. • Led systems-driven commercial optimisation projects to improve a business's cash position. • Experience regularly auditing an organisation's tech stack to identify inefficiencies, negotiate pricing, or migrate to more cost-effective tools. • Bonus if you also have: Track record of successfully leading systems-driven commercial optimisation projects to improve a business's cash position and reduce cancellation rates. • Experience of the key commercial issues in the travel sector.
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