Operations Engineer

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June 6

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BusRight

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Education • Transport • SaaS

BusRight is a technology company focused on revolutionizing student transportation with innovative software solutions. Their platform offers route optimization, real-time tracking, and enhanced communication between schools and bus fleets to ensure safety and efficiency. By leveraging analytics and cloud-based technologies, BusRight aims to improve the reliability of school transportation systems.

11 - 50 employees

📚 Education

🚗 Transport

☁️ SaaS

💰 $2.5M Seed Round on 2021-03

📋 Description

•We are seeking a highly analytical and technically adept Operations Engineer to support critical cross-functional initiatives across Customer Success, Hardware Support, R&D, and Operations. •This role will serve as a key problem solver for technical escalations, streamline internal systems and tooling, and support the onboarding and integration of student information systems. •This is a dynamic position for someone who thrives in fast-paced environments and enjoys working at the intersection of data, product, customer service, and operations. •This role will report to Sr. Director, Strategic Operations. •We’re on a mission to make school buses safer and more efficient for families, schools, and communities nationwide with advanced routing technology, dynamic driver navigation, live GPS tracking, and real-time parent communication. •As the industry navigates challenges like severe driver shortages, rising parent expectations, and increasing route complexity, your role will be essential in empowering communities across the nation with innovative solutions.

🎯 Requirements

•Willing and able to travel to Austin, TX for co-working sessions and the broader continental United States for Customer On-Site visits. •2+ years of experience managing technically advanced hardware, software, and internal systems •Knowledgeable about or eager to learn about mobile device management, asset management, and electrical requirements pertaining to heavy-vehicle harnesses and mobile devices. •Extremely fluent with Google Suite, specifically Google Sheets to dissect and parse large data sets •Proficient in reading and writing TypeScript code. •Comfortable with experiences that require hands-on attention and learning on the fly — from inspecting tablet issues in the field to sitting shoulder-to-shoulder with customers to troubleshoot with them in real-time. •You thrive in flexible, evolving environments with limited pre-defined structures. •You have a software engineering or computer science degree and/or worked at a VC-backed company •You can strike the right balance between creating documentation and automation with daily execution. •You have a strong sense of urgency who can rapidly execute tasks while maintaining a clear understanding of prioritization to focus on what truly drives impact.