Customer Success Manager

🔥 0 minutes ago

🌐 Poland, Brazil, +4 more countries – Remote

🇵🇱 Poland – Remote 🇧🇷 Brazil – Remote 🇪🇬 Egypt – Remote 🇲🇽 Mexico – Remote 🇿🇦 South Africa – Remote 🇱🇧 Lebanon – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BuzzyBooth

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2015

🍽️ Food & Beverage

🏨 Hospitality

🏥 Healthcare

Food & Beverage • Hospitality • Healthcare

BuzzyBooth is a customer engagement platform that combines an on-site selfie kiosk (iPad-based hardware) with cloud marketing software to help businesses collect customer contacts, generate social content, automate review requests, and run email/SMS campaigns. It targets restaurants, bars, hotels, dental/orthodontic practices, and retail/beauty businesses to increase 5-star reviews, drive repeat visits, and boost social sharing. The platform includes social auto-posting, reputation management, campaign templates, and a backend dashboard for analytics and remote management.

📋 Description

• Guide new clients through onboarding and setup. • Provide ongoing support to ensure clients are using BuzzyBooth effectively. • Build relationships with clients and proactively check in on their goals. • Troubleshoot issues and coordinate with our technical team when needed. • Share client feedback with our team to help improve the product. • Identify upsell opportunities and help customers unlock more value. • Gather testimonials and referrals.

🎯 Requirements

• MUST HAVE PRIOR CUSTOMER SUCCESS EXPERIENCE • MUST BE ABLE TO COMMUNICATE IN ENGLISH WITH LITTLE TO NO ACCENT. • Strong communication skills—friendly, clear, and solution-oriented. • Previous experience in customer success, account management, or support. • Tech-savvy, comfortable with SaaS platforms and tools. • Highly organized and able to manage multiple accounts at once. • Someone who loves helping others succeed.

🏖️ Benefits

• Be part of a fast-growing startup making a real impact for local businesses. • Work with a supportive, entrepreneurial team. • Flexible work environment. • Remote opportunity.