Senior Consultant

🕒 February 25

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C Space

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

🏢 Enterprise

B2B • Enterprise

C Space is a global customer insight, strategy and innovation agency that operates online insight communities to help brands understand customers, co-create products and improve customer experience. They combine qualitative and quantitative research, data analytics, behavioral science, UX research and facilitation of ongoing communipanels to inform brand positioning, product development, communications testing and experience design. Since joining Escalent Group they’ve expanded into a larger team of researchers, data scientists, moderators, creatives and developers serving enterprise clients.

📋 Description

• Immersing yourself in not only the clients business, but also the perspective of their customers, to bring relevant and strategic ideas and recommendations to your work • Shaping project briefs, asking the right questions to define project objectives that will deliver meaningful results • Developing project plans efficiently to ensure objectives are met, timelines adhered to and team members are clear on their roles and contributions • Designing a range of creative and rigorous market research approaches that yield deeply rich and human data • Executing custom quantitative and qualitative research and other project methodologies, and honing research design and analysis skills • Analyzing data from multiple sources (from first-hand consumer responses to secondary knowledge) to tell compelling stories that highlight the what, so what, and now what for our clients • Writing persuasive reports and deliverables; displaying versatility in writing styles and formats (e.g., from quick team emails to C-suite communications), effectively adapting your writing to diverse audiences • Presenting insights to clients in an engaging and inspiring way, with an eye towards actionable next steps • Managing and building relationships with clients on a day-to-day basis, with the long-term goal of becoming a trusted advisor • Collaborating regularly with your account teams, to ensure a diversity of perspective that elevates all work; inclusive of coaching junior team members on research design, project execution, research analysis & reporting, and client management • Taking a consultative mindset, drawing from your experience and insights from other industries, projects and references to add depth to project work and relationships.

🎯 Requirements

• 5+ years experience within market research and/or consumer insights, or worked in an agency setting as a strategist or planner • Have an insatiable curiosity to problem solve to get to the what and why behind the initial brief • Are a skilled practitioner or consumer of primary market research, with experience in both qualitative and quantitative research • Are a captivating and creative storyteller who lands tangible insights for clients and creates excitement and next steps to action • Are a confident and clear presenter; able to take the lead when presenting to clients • Have experience designing and writing surveys • Are able to adeptly manage projects from end-to-end detail-oriented, sweating the small stuff for your clients and colleagues and adding value at every step • Have experience in managing client relationships and earning their trust • Have a learning mindset and are always looking to grow and progress • Display strong time management skills, able to set personal and team priorities, manage expectations and hold others and yourself accountable to deliver.

🏖️ Benefits

• Medical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included) • 401k with Company Match • Flexible PTO - Feel no guilt in taking off a minimum of 3 weeks of real vacation time • Paid Parental Leave • 12 Paid Company Holidays • Hybrid/Virtual Work - Virtual-first workforce with employees in most states - Occasional travel maybe required.