Manager, Clinical Services Consultant

Job not on LinkedIn

🕒 5 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Cision

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🤝 B2B

📱 Media

B2B • Media • Marketing

Cision is a global leader in media intelligence, offering a comprehensive suite of communications and PR solutions. The company's platform, CisionOne, provides media monitoring, analytics, and relationship management services to help clients understand, influence, and amplify their stories. Cision assists its customers in identifying and connecting with journalists and influencers, distributing meaningful public relations and marketing communications, and measuring their impact. With a range of brands including Brandwatch and PR Newswire, Cision supports PR and corporate communications, brand reputation management, social media insights, and investor relations.

📋 Description

• Support the day-to-day operations, performance, and engagement of Clinical Product Consultants • Function as a frontline leader and working manager, providing mentorship, guidance, and operational oversight • Reinforce performance expectations through ongoing coaching, mentorship, and real-time feedback • Monitor team quality and consistency as part of day-to-day support, identifying opportunities for improvement • Support the development of new employees through structured onboarding, targeted coaching, and reinforcement of core competencies • Maintain ongoing awareness of client activity and overall account health across the CPC team • Conduct regular check-ins (1:1 meetings) to review client status, workload, and potential risks • Manage an assigned portfolio of client accounts • Review and approve team PTO requests, ensuring adequate coverage across clients • Support continuity of operations through effective coordination of team availability • Provide input to the Director on individual and team performance trends

🎯 Requirements

• Bachelor's degree in nursing (Registered Nurse) • Minimum of 5 years of experience in CDI, utilization management, or related clinical services • CDI: CCDS, CDIP, or equivalent certification • UM: CCM or ACM • Prior experience in management, mentorship, coaching, or informal leadership roles • Strong communication, organizational, and problem-solving skills • Demonstrated ability to balance individual responsibilities with team support

🏖️ Benefits

• Competitive total rewards (base salary + bonus, if applicable) • Customizable benefits package (3 medical plans with Health Saving Account company match) • Generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays • Flexible time off for our exempt team members + 13 paid holidays • Paid parental leave (including maternity + paternity leave) • Education assistance opportunities and free LinkedIn Learning access • Free mental health and family planning programs, including adoption assistance and fertility support • 401(K) program with company match • Pet insurance • Employee resource groups