Solution Adoption Consultant

Job not on LinkedIn

🕒 March 1

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Cision

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🤝 B2B

📱 Media

B2B • Media • Marketing

Cision is a global leader in media intelligence, offering a comprehensive suite of communications and PR solutions. The company's platform, CisionOne, provides media monitoring, analytics, and relationship management services to help clients understand, influence, and amplify their stories. Cision assists its customers in identifying and connecting with journalists and influencers, distributing meaningful public relations and marketing communications, and measuring their impact. With a range of brands including Brandwatch and PR Newswire, Cision supports PR and corporate communications, brand reputation management, social media insights, and investor relations.

📋 Description

• Act as the primary client contact for Waystar solution-specific set-up and design issues during the implementation stage • Subject Matter Expert assigned to Waystar revenue cycle implementations • Ensure the contracted deliverables are delivered in compliance with contractual terms and aligned with Waystar processes • Manage and meet deadlines • Establish trusted relationships with the client project team, key influencers/stakeholders, and client executive leadership • Clearly communicate challenges/shortcomings/issues to customers by assessing causes and implications, recommending solutions and costs, and encouraging shared problem solving • Develop and communicate a clear vision of customer success and regularly report on the status to all key stakeholders

🎯 Requirements

• 5 + years working in the healthcare revenue cycle • Proven leadership and issue resolution abilities • Strong software/technology acumen and understanding, including basic database principles, data exchange formats, etc. • Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality • HIPAA regulation knowledge • Healthcare terminology • Proficient with Microsoft Office Suite • Good written and oral communication skills; team player • Experience with EDI and/or healthcare transactions desired • Ability to travel up to 20%

🏖️ Benefits

• Competitive total rewards (base salary + bonus, if applicable) • Customizable benefits package (3 medical plans with Health Saving Account company match) • Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays • Flexible time off for exempt team members + 13 paid holidays • Paid parental leave (including maternity + paternity leave) • Education assistance opportunities and free LinkedIn Learning access • Free mental health and family planning programs, including adoption assistance and fertility support • 401(K) program with company match • Pet insurance • Employee resource groups