3rd Party Collector Agent

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Logo of Cadex

Cadex

501 - 1000 employees

🤝 B2B

💸 Finance

🛡️ Insurance

B2B • Finance • Insurance

Cadex is a global provider of commercial order-to-cash (O2C) solutions and accounts receivable management services. The company offers first- and third-party collections, asset recovery, insurance recovery/subrogation expertise, and digital solutions that leverage proprietary technology to streamline invoicing, dispute resolution, and payment processing. Cadex positions itself as an order-to-cash BPO with a long legacy (since 1929), a global footprint across 170+ countries, and experience collecting hundreds of millions of dollars for clients, serving mid-size to enterprise B2B customers across multiple industries.

📋 Description

• Meet or exceed collection and revenue goals • Work accounts assigned efficiently by meeting productivity and activity goals • Provide excellent service and communication to customers • Accurately update the proprietary collection system • Ensure high quality standards by following all client-specific account handling instructions • Maintain confidentiality of both internal and external party information • Foster effective communication and collaboration between countries and cultures

🎯 Requirements

• Fluent in English, any other language is a plus • 2+ years of collections experience • Strong understanding of collections processes and systems • Hands-on experience with CRMS and intermediate Excel skills • Associate's degree in business preferred • Must be detail-oriented, with the ability to work independently. • Proven experience working with invoice processing portals

🏖️ Benefits

• Flexible schedule based on business needs

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