
5001 - 10000 employees
Founded 2008
🤝 B2B
📡 Telecommunications
⚕️ Healthcare Insurance
B2B • Telecommunications • Healthcare Insurance
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
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5001 - 10000 employees
Founded 2008
🤝 B2B
📡 Telecommunications
⚕️ Healthcare Insurance
B2B • Telecommunications • Healthcare Insurance
CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.
• Own and optimize endpoint security platforms. • Leads endpoint detection engineering, automation, and platform tuning. • Lead detection engineering. • Develop automation scripts. • Perform advanced threat investigations. • Define endpoint hardening baselines. • Mentor junior staff. • Participate in architecture reviews. • Support incident leadership. • Evaluate endpoint security vendors.
• 3–6 years in endpoint or security engineering. • Bachelor's Degree in Computer Science, Cybersecurity, Information Systems, or related field. • Endpoint telemetry. • Malware analysis. • Scripting, Forensic Analysis. • Analytical thinking. • Continuous improvement • **Certifications** • - Mandatory: Microsoft SC-200. • - Desired: CEH, eLearnSecurity. • **Language** • - English B2 is required
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