SecOps Analyst – Systems Implementation, Hardening

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CallTek

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🤝 B2B

📡 Telecommunications

⚕️ Healthcare Insurance

B2B • Telecommunications • Healthcare Insurance

CallTek is a global leader in white-label technical support and business process outsourcing (BPO) services for technology operators and service providers. With over 19 years of experience, they offer a wide range of solutions including Technology as a Service (TaaS), field service management, network operations center (NOC) support, and remote patient monitoring. CallTek specializes in serving industries such as hospitality, healthcare, and multi-family housing by providing seamless on-site and remote technical support, project management, and customer service. Their extensive network of over 6,000 customer support agents offers 24/7 support in multiple languages, making them a trusted partner in amplifying business operations.

📋 Description

• Work with network, infrastructure, cloud, endpoint, and identity teams to implement cybersecurity controls. • Assist with the validation of configuration and effectiveness of security controls such as MFA, EDR, SIEM logging, firewalls, segmentation, vulnerability remediation, access controls, encryption, backups, and hardening baselines. • Review technical designs, infrastructure changes, cloud deployments, and network implementations to identify cybersecurity risks before production deployment. • Assist with the validation of security tools such as SIEM, EDR, vulnerability scanners, email security platforms, cloud security tools, and identity protection controls are properly implemented and reporting. • Assist with the validation of firewall rules, network segmentation, VPN access, privileged access, exposed services, and cloud security configurations to identify excessive or risky access. • Support cybersecurity improvement initiatives related to hardening, logging, monitoring, access control, segmentation, cloud security, and endpoint protection. • Produce technical findings, remediation plans, posture reports, and implementation of validation reports. • Act as the technical bridge between cybersecurity requirements and operational IT execution.

🎯 Requirements

• Experience: 3–5 years of experience in cybersecurity, infrastructure security, network security, cloud security, security engineering, or technical IT operations, with hands-on involvement in implementing and validating security controls. • Technical Expertise: Experience with SIEM, EDR/XDR, vulnerability management, cloud security, identity security, firewall platforms, and secure architecture design and implementation. • Preferred Tools: Familiarity with one or more technologies including Elastic, QRadar, Wazuh, SentinelOne, CrowdStrike, AWS, Azure, Google Cloud, Microsoft Entra ID, Fortinet, Cisco, Intune, SCCM, and JAMF. • Frameworks & Standards: Working knowledge of CIS Controls, CIS Benchmarks, NIST CSF, ISO 27001, and MITRE ATT&CK. • Preferred certifications include CompTIA Security+, CySA+, Microsoft AZ-500/SC-300, AWS Security Specialty, Fortinet FCP/NSE, CCNA, CCSP, ZTCA, or SABSA Foundation (not mandatory). • English proficiency at C1 level is required.