Business Analyst – Service Expansion

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🕒 January 27

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CAN Community Health

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201 - 500 employees

CAN Community Health (CAN), a not-for-profit, community-based organization with clinics in Florida, Arizona, New Jersey, South Carolina, Texas, and Virginia, has provided specialized medical care for over 30 years. What began as a small health clinic founded by our trailblazer Susan Terry in 1991 off East Ave in Sarasota, FL, has now transitioned into a national healthcare organization serving those affected by HIV, STDs, and Viral Hepatitis.

📋 Description

• The Business Analyst – Service Expansion will play a key role in evaluating CAN Community Health’s current clinical and support service offerings and identifying strategic opportunities for growth. • This position will assess market needs, emerging trends in primary care and chronic disease management, and gaps in service delivery across CAN’s network. • The analyst will generate data-driven recommendations on new services, programs, or partnerships that can enhance patient outcomes, expand access, and support organizational sustainability. • Analyze current CAN Community Health service lines, including primary care, HIV care, sexual health, behavioral health, pharmacy, and supportive services. • Conduct comprehensive needs assessments to identify potential expansion areas such as diabetes management, cardiovascular health, women’s health, hepatitis services, PrEP/PEP enhancements, telehealth models, and other disease-state programs. • Evaluate internal performance data, patient demographics, utilization trends, and clinical outcomes to determine gaps or opportunities. • Research external market trends, competitor offerings, emerging healthcare models, and community health needs. • Develop business cases for new or expanded services, including financial projections, resource requirements, and expected patient impact. • Support leadership in prioritizing service opportunities based on mission alignment, feasibility, and strategic value. • Facilitate cross-functional collaboration with clinical, operational, financial, and community outreach teams. • Prepare clear and actionable reports, dashboards, and presentations for executive leadership. • Assist with pilot program design, evaluation frameworks, and implementation planning. • Maintain awareness of regulatory requirements, reimbursement models, and public health initiatives that influence service delivery.

🎯 Requirements

• Bachelor’s degree in business, Public Health, Healthcare Administration, Data Analytics, or related field; master’s preferred • 3+ years of experience in healthcare analytics, business analysis, strategic planning, or a related role • Strong understanding of primary care, chronic disease management, public health, and community-based health services. • Experience with financial modeling, forecasting, and service feasibility assessments. • Proficiency in data visualization and analytics tools (e.g., Excel, Tableau, Power BI). • Must be able to operate a motor vehicle and have valid insurance and driver’s license. • Must be able to pass a Level I and Level II Background check as required.

🏖️ Benefits

• Competitive pay • Generous paid PTO and Sick time • 11 Paid Company Holidays • Paid training and certification support • Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 8% of your contribution additional match of 1%. • Tuition Reimbursement Plan • Other voluntary plans are available to support you and your family • Career growth opportunities in a supportive environment