Business Analyst

🔥 0 minutes ago

🇷🇸 Serbia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 48 days.
• No salary listed.

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Candescent

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2024

💼 Consulting

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Candescent is a digital-first, intelligence-driven banking platform that helps banks and credit unions modernize account opening, digital banking, branch interactions and operations. It provides cloud-native onboarding and sales tools, fraud and security management, unified data and analytics, marketing/communications, card and money management, developer tools, and a curated marketplace of partner solutions to improve engagement, compliance, and financial wellness for consumer and business customers.

📋 Description

• Coordinate the operational lifecycle of Professional Services statements of work, work orders, change requests, quotes, and related commercial requests • Review incoming requests for completeness and route work to appropriate experts • Track requests through completion and resolve stalled or incomplete work • Maintain pricing worksheets, commercial assumptions, annual uplifts, support-window pricing, and standardized pricing models • Validate project and financial information before project creation • Create or coordinate NetSuite project setup, including project records, tasks, milestones, charge rules, and financial attributes • Validate handoffs among Salesforce, Smartsheet, NetSuite, and related systems • Coordinate exceptions when automated project creation or system integration fails • Monitor contractual, delivery, and billing milestones and coordinate corrective action • Support reconciliation across project, financial, billing, and forecasting systems • Conduct forecast reviews with Project Managers and maintain accurate forecast information • Develop reporting for overdue milestones, forecast movement, billing risk, data quality, and workflow exceptions • Validate opportunities, purchase orders, and commercial documentation • Coordinate project manager assignments and operational handoffs • Coordinate purchase-order requests and provide required vendor information • Maintain standard operating procedures, process maps, controls, business rules, and exception guidance • Translate operational problems into business requirements, user stories, acceptance criteria, and automation opportunities • Partner with Tools Engineering on Salesforce, Smartsheet, NetSuite, Power BI, integration, and workflow improvements • Participate in user acceptance testing, release validation, adoption, and post-implementation measurement

🎯 Requirements

• Bachelor's degree in Business, Finance, Accounting, Information Systems, Operations, or a related field, or equivalent relevant experience • Five or more years of experience in Business Operations, Professional Services Operations, Finance Operations, Sales Operations, Business Analysis, or a related discipline • Experience supporting Professional Services project lifecycles, including SOWs, project setup, milestones, revenue forecasting, pricing, and billing processes • Demonstrated ability to reconcile data across enterprise systems and resolve operational inconsistencies • Strong requirements gathering, process mapping, documentation, analytical, and stakeholder-management skills • Ability to independently manage multiple operational workstreams and communicate effectively with Project Managers, Sales, Finance, Engineering, and senior leaders • Preferred: Experience with NetSuite project management, project accounting, milestones, charge rules, or billing • Preferred: Experience with Salesforce, Smartsheet, Zuora, Power BI, SharePoint, and advanced Microsoft Excel • Preferred: Experience with Professional Services Automation platforms, workflow automation, system integrations, and user acceptance testing • Preferred: Experience creating operational controls, exception reporting, and process performance metrics

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