Project Manager

🔥 10 minutes ago

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Candescent

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2024

💳 Fintech

🏦 Banking

☁️ SaaS

Fintech • Banking • SaaS

Candescent is a digital-first, intelligence-driven banking platform that helps banks and credit unions modernize account opening, digital banking, branch interactions and operations. It provides cloud-native onboarding and sales tools, fraud and security management, unified data and analytics, marketing/communications, card and money management, developer tools, and a curated marketplace of partner solutions to improve engagement, compliance, and financial wellness for consumer and business customers.

📋 Description

• Take ownership and drives each assigned project to a successful completion • Assess and monitor project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client’s satisfaction • Schedule, install, validate and deliver products within scheduled timelines with a high degree of quality and exceptional customer satisfaction. • Maintain a strong client relationship while working with appropriate Candescent and third-party vendor representatives from project kickoff to go Live date. • Demonstrate effective leadership and project management skills • Drive the documentation and proactive communication of project goals, measures of success, plans, status, issues and risks in a timely manner to team members, stakeholders and senior management to assure strategic and project alignment and the timely resolution of issues, risks and roadblocks. • Facilitate strong, positive, trusting relationships at the financial institutions necessary to understand the customer’s needs and accurately represent the voice and perspective of the financial institutional customer within Candescent. • Skillfully generate creative solutions to challenging Project and/or client related issues in a timely manner under potentially stressful situations • Continually look for opportunities to improve current processes and approaches and drive the implementation of these changes. • Serves as coach and mentor to Project Managers within Implementation Services • Be able to support conversion projects during non-business hours or weekends.

🎯 Requirements

• Bachelor’s Degree or equivalent work experience in project management, particularly in the fintech space. • 3+ years of experience delivering large scale online enterprise software deployment and implementations to or through enterprise customers or partnerships • 3+ years of project management and/or other related management experience, including the management of technical projects • Travel estimated at 25% to client sites is required • Proven cross-function, end to end Project management skills for customer facing project work where little or no precedent may exist, requiring engagement with and accountability to business & functional group leaders. • Familiarity with basic software systems (front end, back end, interfaces, tables, cache, etc.) and interfacing with third parties (SSOs & APIs). • Excellent verbal/written communication and influencing skills as well as effective listening skills • Experience in the use of structured project management methods and tools, and ability to utilize project management best practices. • Ability to learn and be able to explain our application functionality, configurations, and, at a high level, our system architecture to customers. • Strong problem solving and troubleshooting skills. • Excellent organizational skills.

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible work hours