RVP, Customer Success

Job not on LinkedIn

July 31

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Logo of Candex

Candex

Fintech • B2B • SaaS

Candex is a fintech company that acts as a master vendor, allowing businesses to engage, track, and pay for any good or service quickly and efficiently. It simplifies the payment process by enabling compliant trade without cumbersome vendor setups. Candex eliminates the challenges of managing numerous trading partners, providing control, visibility, and compliance. It operates in over 50 countries and is trusted by global enterprises for its streamlined payment process that enhances control over non-strategic spend. Candex allows businesses to engage, collaborate, and exchange payments in a compliant manner, integrating seamlessly with existing systems.

51 - 200 employees

💳 Fintech

🤝 B2B

☁️ SaaS

💰 $45M Series B on 2023-11

📋 Description

• Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. • You will cover worldwide customers, track record thriving in a high growth startup, and have a strong understanding of Procurement customers. • You will work closely with customers to ensure high levels of satisfaction, identify growth opportunities and support issue resolutions. • You will be responsible for full account management including strategic positioning, product promotion and driving the customer organization's adoption of Candex. • In addition, you will provide technical support to customers with the goal of increasing product satisfaction and to provide feedback to the Product Development team to improve product offerings. • You will be responsible for helping us develop this business; bring new infrastructure and ideas to develop our ways of working and improve our delivery. • We are hiring for the future leaders of our organization as we scale.

🎯 Requirements

• Relevant experience in Procurement, Procurement Operations, or Procurement transformation • Experience working with large Fortune 500 companies • Fantastic interpersonal leadership and influencing skills • Highly organized and an excellent communicator, both oral and written • You are capable of influencing clients to do more, while building relationships and establishing trust • You are self-motivated and self-directed, constantly seeking out new contacts and coming up with innovative approaches to grow Candex' business • Fluency in Italian is an advantage

🏖️ Benefits

• Competitive compensation and benefits package • Home Office Setup • Company-wide team outings

Apply Now
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