Cloud Professional Services Manager

March 19

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Canonical

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Open Source • Cloud • AI

Canonical is the company behind Ubuntu, the world's most popular open-source operating system, which provides fast, modern, and secure Linux solutions for desktops, servers, and cloud environments. They offer a comprehensive set of products and services, including Ubuntu Desktop, Ubuntu Server, cloud solutions such as OpenStack, and tools for managing containerized applications with Kubernetes. Canonical focuses on making open-source technology reliable and accessible across various industries, from IoT and AI to enterprise infrastructure.

501 - 1000 employees

Founded 2004

📋 Description

• This is an opportunity to run a Professional Services team (also known as Field Engineering) team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. • We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. • We are rapidly expanding the range of open source solutions we offer and deliver to customers. • This role will be home based, managing a team in your time zone. • A Cloud Professional Services Manager is responsible for line management and career guidance. • The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role.

🎯 Requirements

• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc. • Practical knowledge of Linux and networking • Experience in technical presales • You are a dynamic person who loves to jump in new projects and interact with people • Excellent verbal and written communication skills in English • Passion and a track record of developing and growing people • Experience in leading, coaching and mentoring engineers • Organised and able to ensure your team delivers timely, high quality results • An exceptional academic track record from high school and, preferably, university as well • Willingness to travel up to 40% of the time. Field Engineers attend internal company events, external tech events and customer meetings.

🏖️ Benefits

• Distributed work environment with twice-yearly team sprints in person • Personal learning and development budget of USD 2,000 per year • Annual compensation review • Recognition rewards • Annual holiday leave • Maternity and paternity leave • Employee Assistance Programme • Opportunity to travel to new locations to meet colleagues from your team and others • Priority Pass for travel and travel upgrades for long haul company events