Developer Relations Engineer

July 2

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Canonical

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Open Source • Cloud • AI

Canonical is the company behind Ubuntu, the world's most popular open-source operating system, which provides fast, modern, and secure Linux solutions for desktops, servers, and cloud environments. They offer a comprehensive set of products and services, including Ubuntu Desktop, Ubuntu Server, cloud solutions such as OpenStack, and tools for managing containerized applications with Kubernetes. Canonical focuses on making open-source technology reliable and accessible across various industries, from IoT and AI to enterprise infrastructure.

501 - 1000 employees

Founded 2004

📋 Description

• As the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. • We aim to make open source easier and more reliable for innovators and enterprises. • We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. • A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. • This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions. • They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them. • They stay current with tech trends and provide insights and guidance while fostering innovation. • In a typical day, a developer relations engineer might: • take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise • maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more • work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches • help solve specific technical problems that users or colleagues have identified • contribute to technical documentation to ensure that developer users' needs are met there • work on technical articles, presentations or workshops • identify new opportunities and directions for improvement in the developer experience we provide • present at conferences, meetups or technical events

🎯 Requirements

• is a programmer or developer with a demonstrable passion for and engagement in open-source software • has worked with real-world challenges developing and deploying software using Linux • has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers) • understands current software packing issues and trends in the Linux ecosystem • has been a contributor to open-source communities, software and documentation • is an engaging, vivacious speaker and presenter • can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding • builds trust, relationships and confidence • is willing to travel globally twice a year for company events, as well as to upstream and partner events • previous experience in a developer advocacy or community role • in-depth familiarity with Ubuntu and the Canonical ecosystem of products

🏖️ Benefits

• Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! • Personal learning and development budget of USD 2,000 per year • Annual compensation review • Recognition rewards • Annual holiday leave • Maternity and paternity leave • Employee Assistance Programme • Opportunity to travel to new locations to meet colleagues from your team and others • Priority Pass for travel and travel upgrades for long haul company events