Community Manager – Education

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Canva

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SaaS • Media • Education

Canva is a versatile online design platform that empowers users to create a wide range of professional designs with ease. From social media posts and presentations to business cards and posters, Canva provides thousands of templates and design tools to help users bring their creative ideas to life. The platform also offers a suite of AI-powered features to enhance creativity and productivity, including tools like Magic Write for copy generation and Magic Edit for photo transformations. Canva caters to individuals, teams, and enterprises, making it an ideal solution for collaborative design and workflow management. It is also committed to sustainability and social impact, offering free educational and nonprofit access to its premium features.

1001 - 5000 employees

Founded 2013

☁️ SaaS

📱 Media

📚 Education

💰 $200M Venture Round on 2021-09

📋 Description

• Community Engagement & Relationship Management: Manage daily interactions across teacher communities (FB, WhatsApp, offline). Handle day-to-day queries from teachers Canvassadors and ensure timely responses. • Community Content & Channel Management: Keep the education contents running consistently on Facebook/WhatsApp channels. Coordinate posting schedules, community prompts, and campaign-related communications. Ensure content aligns with education moments, local needs, and Canva campaigns. • Program Ownership & Execution: Lead recurring education community programs such as webinars, workshops, and creator content cycles. Own the operational workflow: logistics, communication, scheduling, reporting. Maintain and update toolkits, onboarding guides, community resources, and advocacy workflows. • Community-Led Marketing Support: Support education-related marketing campaigns, launches, and community moments. Assist in planning and running community events (virtual and physical). Help identify and coordinate with education partners (NGOs, schools, associations). • Insights & Reporting: Monitor community sentiment, creator activity, and program performance. Share insights and recommendations to improve engagement and optimize workflows.

🎯 Requirements

• 4-6 years of experience in community, education, marketing, or events • You’re a confident communicator in both English and Bahasa Indonesia — written and spoken. • You take initiative, work independently, and keep programs running smoothly without needing close direction. • You’re organized and detail-oriented, able to manage multiple workstreams reliably. • You build strong relationships with warmth and empathy, always putting the community first. • You may have experience working with advocacy communities, education networks, or event management — that’s a plus. • You’re passionate about empowering others and creating positive impact through your work.

🏖️ Benefits

• Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. • We also offer a range of benefits to set you up for every success in and outside of work. Check out lifeatcanva.com for more info.