Canva
SaaS • Media • Education
Canva is a versatile online design platform that empowers users to create a wide range of professional designs with ease. From social media posts and presentations to business cards and posters, Canva provides thousands of templates and design tools to help users bring their creative ideas to life. The platform also offers a suite of AI-powered features to enhance creativity and productivity, including tools like Magic Write for copy generation and Magic Edit for photo transformations. Canva caters to individuals, teams, and enterprises, making it an ideal solution for collaborative design and workflow management. It is also committed to sustainability and social impact, offering free educational and nonprofit access to its premium features.
Operations Business Partner, User Voice
Job not on LinkedIn
3 days ago
Canva
SaaS • Media • Education
Canva is a versatile online design platform that empowers users to create a wide range of professional designs with ease. From social media posts and presentations to business cards and posters, Canva provides thousands of templates and design tools to help users bring their creative ideas to life. The platform also offers a suite of AI-powered features to enhance creativity and productivity, including tools like Magic Write for copy generation and Magic Edit for photo transformations. Canva caters to individuals, teams, and enterprises, making it an ideal solution for collaborative design and workflow management. It is also committed to sustainability and social impact, offering free educational and nonprofit access to its premium features.
📋 Description
• Reporting to the Chief of Staff of User Voice, you’ll be the glue that connects goals, people, and processes, enabling our User Voice team with the clarity, tools, and support they need to do their best work. • From owning Jira and goal delivery tracking to orchestrating team rituals, events, and culture-building moments, you’ll be creating the smooth rhythms that help UV thrive. • Leading Jira ownership and change management: Setting up, optimising, and scaling Jira as the central hub for User Voice goal delivery, tracking, and reporting while guiding teams through the behavioural shifts needed. • Running smooth goal cadences: Making planning cycles seamless, connecting the big picture to day-to-day progress, and highlighting wins, blockers, and dependencies. • Building visibility: Designing dashboards and reports that give leaders clear, trusted insights into performance and outcomes. • Operationalising ways of working: Streamlining org-wide cadences (e.g. All Hands, research, specialty reviews) to ensure they deliver value. • Driving cultural connection: Organising events, rituals, and connection points that bring our globally distributed team together, from AU celebrations to major onsite events. • Turning insights into action: Partnering with People Partners and Leads to translate Pulse feedback into meaningful improvements across User Voice • Supporting special projects: Stepping into high-impact initiatives (like Hackathons, Canva World Tour, or specialty process rollouts) and making sure they land smoothly. • Experimenting with AI + automation: Identifying opportunities to reduce manual effort, trial new tools, and unlock efficiencies at scale.
🎯 Requirements
• You have a few years experience in operations, program/project management, or an equivalent team-enabling role • You’re confident using Jira and know how to make it work for both technical and non-technical teams building dashboards, workflows, and reports that people actually use. • You bring strong change management instincts and can guide people through new ways of working with clarity and empathy. • You’re able to operate at pace, and able to build momentum fast. • You can balance leadership expectations with team sentiment and bring both together with confidence. • You communicate tradeoffs clearly so leaders make informed decisions and teams stay engaged and aligned. • You’re based in Sydney, with flexibility to be in the office at least 2–3 days a week. • You’re a systems thinker who loves turning complexity into clarity whether that’s mapping dependencies, simplifying processes, or helping others see the big picture. • You thrive in ambiguity when priorities shift or problems don’t have a clear owner, you lean in, figure it out, and bring people with you. • You’re an excellent communicator, able to influence without authority, craft clear updates, rally teams, and make sure no one misses the context. • You’re passionate about team culture and connection and you enjoy creating experiences (onsites, events, rituals) that make distributed teams feel engaged and included. • You’re curious about AI and automation and not afraid to test new tools and find smart ways to reduce manual effort and unlock scale. • You operate with judgment, and urgency knowing when to dive into the details, and zoom out to see the big picture.
🏖️ Benefits
• Equity packages - we want our success to be yours too • Inclusive parental leave policy that supports all parents & carers • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
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