Staff Software Engineer – Frontend Telemetry

Job not on LinkedIn

November 21

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Logo of Canva

Canva

SaaS • Media • Education

Canva is a versatile online design platform that empowers users to create a wide range of professional designs with ease. From social media posts and presentations to business cards and posters, Canva provides thousands of templates and design tools to help users bring their creative ideas to life. The platform also offers a suite of AI-powered features to enhance creativity and productivity, including tools like Magic Write for copy generation and Magic Edit for photo transformations. Canva caters to individuals, teams, and enterprises, making it an ideal solution for collaborative design and workflow management. It is also committed to sustainability and social impact, offering free educational and nonprofit access to its premium features.

1001 - 5000 employees

Founded 2013

☁️ SaaS

📱 Media

📚 Education

💰 $200M Venture Round on 2021-09

📋 Description

• Leading the design and implementation of a new frontend telemetry SDK — laying the foundation for how Canva captures behavioural, performance, and reliability signals at scale. • Shaping the technical direction of frontend telemetry at Canva — making foundational decisions that influence how we measure, understand, and improve product quality across the company. • Collaborating with a broad range of stakeholders — from product and platform engineers to data scientists and senior leaders — to understand measurement pain points, gather feedback, and ensure telemetry tooling is intuitive, valuable, and drives better decision-making. • Building intuitive frontend experiences that surface telemetry insights both broadly across teams and strategically for leadership — empowering action at every level. • Driving a company-wide rollout of the new SDK — supporting teams to migrate from bespoke systems and consolidating telemetry approaches into a unified, scalable standard. • Partnering with the Reliability Platform team to uplift frontend monitoring, error reporting, and alerting capabilities across Canva. • Fostering a network of measurement-focused subject matter experts across specialties and teams — championing best practices for embedding quality pillars like performance and reliability into product development workflows. • Acting as a technical leader within the group — mentoring engineers, influencing cross-group architecture, and helping Canva set the bar for frontend measurement excellence.

🎯 Requirements

• Deep expertise in browser-based frontend telemetry, including real user monitoring and error reporting systems. • Experience designing and evolving systems that surface actionable insights for both engineers and senior leadership. • A track record of mentoring and providing technical guidance across teams with a collaborative, enabling approach. • The ability to drive strategic technical direction, balancing big-picture vision with strong implementation detail. • Confidence in leading technical presentations and discussions, engaging a wide range of stakeholders to drive alignment and adoption. • Proactive collaborator and trusted mentor, skilled at influencing cross-functionally and guiding others with clarity. • Driven by impact — helping teams ship with confidence and shaping how Canva measures and improves product quality through data and learning.

🏖️ Benefits

• Equity packages - we want our success to be yours too • Inclusive parental leave policy that supports all parents & carers • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

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