Learning Experience Designer

🔥 1 minute ago

🌐 Brazil, Mexico – Remote

🇧🇷 Brazil – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Capgemini

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

📋 Description

• Design, develop, and evaluate learning experiences from initial needs analysis through implementation and measurement. • Create training materials for back-office, non-phone, and vendor-facing teams, including e-learning, instructor-led training, virtual sessions, videos, job aids, and performance support resources. • Partner with business leaders, supervisors, team coaches, and subject matter experts to understand operational workflows and learning needs. • Conduct on-site observations, job shadowing, and side-by-side assessments to understand employee work and identify improvement opportunities. • Translate observations and business requirements into practical learning solutions supporting real-world performance. • Recommend learning formats based on business objectives, audience needs, complexity, timelines, and resources. • Support adoption of new tools, processes, and ways of working through learning materials and change support initiatives. • Collaborate with supervisors and team coaches to embed learning into daily workflows and reinforce capabilities. • Apply adult learning principles and instructional design methodologies to create engaging, effective, and accessible learning experiences. • Use learning technologies and AI-enabled tools to improve content development and delivery. • Evaluate learning effectiveness and improve training materials, employee performance, and business outcomes. • Maintain instructional design standards and quality across deliverables. • Work independently at an FBS hub while aligning with the broader CAS Training Design team and established standards. • Share instructional design knowledge and best practices with subject matter experts and business partners.

🎯 Requirements

• Experience in instructional design, learning experience design, training development, or a related field. • Strong instructional design fundamentals and knowledge of adult learning principles. • Experience designing and developing learning solutions for operational teams, particularly back-office, non-phone, or vendor-facing environments. • Experience conducting needs analysis, identifying performance gaps, and translating business requirements into learning solutions. • Experience developing learning materials such as e-learning, instructor-led training, videos, job aids, and performance support resources. • Ability to conduct job shadowing, observe employees in their work environment, and use findings to improve learning solutions. • Strong stakeholder management and communication skills, with the ability to build effective relationships with supervisors, team coaches, and subject matter experts. • Ability to work independently, manage priorities, and deliver high-quality work while collaborating with a broader team. • Fluent English, with the ability to communicate effectively with international stakeholders. • Familiarity with learning technologies and digital content development tools. • Experience supporting change management, process adoption, or operational transformation is a plus. • Bachelor's degree preferred in Instructional Design, Learning Design, Adult Learning, Educational Technology, Human-Centered Design, Learning Analytics, or a related field. • Knowledge of accessibility standards, Universal Design for Learning, performance improvement, service design, or technical documentation is an advantage. • CV must be submitted in English. • Valid, local legal authorization to work in the country where the role is based at the time of hire; FBS does not sponsor or obtain work authorization unless explicitly stated.

🏖️ Benefits

• Competitive salary and performance-based bonuses • Comprehensive benefits package • Career development and training opportunities • Flexible work arrangements • Dynamic and inclusive work culture within a globally renowned group • Private Health and Dental Insurance • Pension Plan • Meals tickets • Life Insurance