Managing Consultant, Service Integration

🕒 February 3

🏢🏡 Berlin – Hybrid

⏰ Full Time

🟠 Senior

🔴 Lead

💼 Consultant

👻 Ghost score 47%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Capgemini

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Capgemini is a global leader in partnering with businesses to transform and manage their operations by harnessing the power of technology. With expertise across a wide array of industries such as aerospace, automotive, banking, and healthcare, Capgemini provides a constantly evolving portfolio of services to meet the ever-changing needs of their clients. Their offerings include cloud, cybersecurity, data and artificial intelligence, and enterprise management, among others. Capgemini also emphasizes innovation and sustainability, helping companies achieve digital transformation while promoting environmental and social responsibility. Additionally, Capgemini provides career opportunities across various levels and professions, encouraging innovation and diversity in its workforce.

📋 Description

• Management of separately contracted and delivered IT services to ensure they consistently operate together. • Ensuring SI services are delivered on time, within budget, and to the customer's satisfaction with the required contribution margin. • Service consulting • Multi-supplier service operations • Multi-supplier service transition and transformation • Developing solutions tailored to each client's requirements • IT Service Management transformation • Service and IT effectiveness assessments • Implementation of Service Level Agreements and Operating Level Agreements • Service reporting, auditing and benchmarking • Defining service strategies • Conducting current-state assessments • Defining service and operating models • Advising on sourcing matters • Oversight of the supply chain • Supporting organizational setup and change • Assessing potential and opportunities • Defining and advising on governance models for the SI environment • Operational management of vendors within the SI environment • Championing SI adoption within Operations • Supporting the global sourcing strategy, including the transfer of work packages to Rightshore centers

🎯 Requirements

• Ability to support building a sales pipeline for SI opportunities • Ability to communicate visions, goals and priorities for a new business model • Leadership presence with credibility, assertiveness and persuasiveness toward clients, third parties and internal stakeholders • Proven track record in delivering services that develop, maintain and improve client relationships and a consultative approach to delivering and positioning new services • Understanding of SLAs, required performance indicators and contractual obligations for managing contracts and client relationships • Excellent consulting skills • Strong business development skills • Understanding of the Service Integration framework and its context • Knowledge of governance models • Knowledge of IT organizational models • Collaborative approach to foster intra-BU and inter-BU partnerships • Willingness to travel domestically and internationally • Strong commercial, financial and business awareness • Experience in IT outsourcing • Relevant industry knowledge • Experience in risk management • Excellent communication skills • High learning agility • Desirable: knowledge of the Service Integration discipline • A university degree or equivalent qualification • 8+ years of experience in the IT industry • Strong communication and presentation skills for conveying complex solutions up to board level • Strong service and customer orientation • Quick comprehension, innovative thinking combined with creativity • Collaboration, team orientation and ability to motivate teams • Strategic thinking with pragmatism and analytical skills • Transparency, ability to work independently, flexibility, commitment and goal orientation • Conflict management skills • Intercultural awareness

🏖️ Benefits

• Flexible working time and time-off models • Mobile working – including hybrid from home • Company bicycle program • Mobility budget • Diverse training and development opportunities • International network • Cooperation with pme Familienservice • Deferred compensation – good provision for retirement • Extended continued pay in the event of illness • Health and wellbeing offerings • Accessible and attractive workplace for people with disabilities • Contact retention program • fareWelcome! • Work–life balance • Employee discounts • Team and sports events