Capital One
Banking • Fintech • Finance
Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.
Strategic Customer Development Manager – Business Cards & Payments
November 18
⚔️ Virginia – Remote
💵 $132.8k - $151.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
Capital One
Banking • Fintech • Finance
Capital One is a leading financial services company that specializes in offering credit cards, auto loans, banking, and savings accounts. With a focus on innovation and technology, Capital One aims to change banking for good by providing customer-friendly solutions and fostering a diverse and inclusive workforce. The company is known for its commitment to creating a positive impact in the banking industry through advanced digital tools and customer service excellence.
📋 Description
• Manage a portfolio of clients with key focus on retention, growth and risk management • Analyze the company’s total business spend to identify additional opportunities to leverage the Commercial or Small Business Cards • Offer ongoing vendor match and spend enablement services; leverage results to increase AP file penetration • Learn about the client and the specific industry vertical in which they operate; understand purchasing needs and behavior • Become a trusted advisor by building positive relationships, handling client needs and coordinating client appreciation activities • Resolve issues and provide solutions to clients in a timely manner • Monitor portfolio metrics and perform quarterly account reviews • Partner across the value chain to meet client needs • Seek new business referrals once relationships have been established
🎯 Requirements
• At least 5 years of experience in a Business Client facing role • Bachelor’s Degree or military experience preferred • At least 7 years of experience in a Business Client facing role preferred • At least 2 years of experience supporting business credit card products preferred • 1+ years of experience using Salesforce.com , Microsoft Office and Google Applications
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work arrangements • Professional development • Bonuses • Comprehensive and inclusive set of health, financial and other benefits
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