Functional Business Analyst

Job not on LinkedIn

🕒 6 days ago

🗽 New York – Remote

🗽 New York – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Capstone Integrated Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Capstone Integrated Solutions is a comprehensive services provider. Our team consists of outstanding professionals, highly experienced in designing, building, and supporting retail software. We see ourselves as a build-as-a-service provider who follows a repeatable business pattern that can be applied to a variety of platforms and verticals. Having a culture built on outcomes and delivery at the core of the business, Capstone is providing its customers with a complete suite of services for software development, system analysis, integration, implementation, and support, as well as the option to engage a single team to perform all the services they require.

📋 Description

• Partner with business stakeholders to document, validate, and refine MFP business processes and workflows. • Lead and facilitate User Acceptance Testing (UAT): write test scripts, coordinate testing sessions, track defects, and drive resolution. • Develop and deliver end-user training materials including job aids, quick reference guides, and instructor-led training sessions. • Create and maintain use cases, business requirements documentation, and functional specifications aligned with the MFP implementation. • Act as a subject-matter resource to end users during go-live and hypercare periods, answering functional questions and escalating issues appropriately. • Collaborate closely with technical consultants and vendors to translate business needs into system configuration requirements. • Support change management activities including stakeholder communication, impact assessments, and readiness reviews. • Facilitate working sessions and workshops with planning, merchandising, and finance teams to gather requirements and validate solution design. • Assist with data validation and reconciliation to ensure planning outputs align with business expectations. • Contribute to future-phase demand forecasting implementation as the engagement progresses (Board / Tulio).

🎯 Requirements

• Hands-on experience with Merchandise Financial Planning (MFP): understands the end-to-end process including seasonal planning, open-to-buy, margin planning, and inventory targets. • Strong background in retail planning or retail operations — the client explicitly values industry knowledge over tool knowledge. • Demonstrated experience supporting or leading UAT in a retail systems implementation context. • Ability to develop clear, user-friendly training content and facilitate training sessions for non-technical retail business users. • Proven experience writing use cases, business requirements, and functional documentation. • Client-facing communication skills — comfortable presenting to planners, merchants, and finance leadership. • Comfortable working in a hybrid or remote model aligned to Eastern Time business hours.

🏖️ Benefits

• Competitive salary based on experience • Work Location: Remote (mostly)