Strategic Accounts Director

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🔥 1 minute ago

🇺🇸 United States – Remote

💵 $140k / year

⏰ Full Time

🔴 Lead

👔 Director

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Capsule

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

🤝 B2B

☁️ SaaS

📱 Media

B2B • SaaS • Media

Capsule is a video editing platform designed specifically for enterprise teams, enabling anyone within an organization to create branded videos easily and quickly. With features like real-time collaboration, AI-powered editing tools, and custom motion graphic templates, Capsule allows teams to produce high-quality content without needing extensive design or editing experience. The platform enhances productivity by streamlining the video creation process, making it significantly faster than traditional editing tools.

📋 Description

• Own a portfolio of our largest enterprise accounts on the commercial side, end to end. Build the account plan, drive land-and-expand across departments, and turn single-team adoption into enterprise-wide commitments. • Learn each account’s org chart, use cases, and roadmap well enough to know exactly where Capsule should go next, and then go land it. • Pick up the subtle signal in a call or a message and know the one question to ask to surface the opportunity nobody else connected. Most of the best expansion is hiding in plain sight. • Build the VP- and C-level relationships that make video a strategic bet instead of a line item, so a champion inside the account is pulling Capsule deeper. • Lean on Customer Success for adoption and health while you own the commercial story, and be the technically-dangerous resource when an integration opens the next phase of growth.

🎯 Requirements

• Have 5+ years in enterprise account management, strategic sales, or an expansion / account-director role. You’ve owned existing customers and grown them, not just chased net-new, and you’ve got the track record to prove it • Are outcomes-obsessed? You work backwards from what the customer is trying to achieve, not from a playbook, and you know the next move without needing one • Lead with value by default. You never ask before giving. “Can we hop on a call?” isn’t your move; “I built you a thing you’ll want to see, got 10 minutes?” is • Sweat the details and the hospitality. You know the difference between sending a customer a deck and sending one that makes your champion look like a legend in their own org, and you can say why it matters • Are AI-native. You don’t just use AI, you build with it (skills, automations, agents other people rely on), and you have a point of view on how it rewires post-sales • Are product-fluent enough to double as a PM. You’ll learn Capsule cold, spar with engineering and product, and call BS on a bad answer, whether it comes from an LLM or a teammate • Run like an operator. You instrument everything (NRR, expansion ARR, time-to-first-value, champion engagement) and use the data to drive action, not to fill a dashboard • Bring the executive presence to hold a room with a VP or CMO, and a bias to action in a role with no finished playbook

🏖️ Benefits

• Generous equity package at a fast-growing early-stage startup backed by some of the best investors in the world • Fully remote position in the United States, with periodic travel to key customers and team offsites • A brand-new, high-visibility role you get to define and the accounts that define our enterprise story • Direct access to leadership and real influence on how we build the expansion motion • A product that’s shipping fast and that customers love