Forward Deployed Engineer

Job not on LinkedIn

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $150k - $200k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Captions

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 B2C

☁️ SaaS

B2C • SaaS • Analytics

Captions is a platform helping users track and discover the latest startups that are funded by top investors. It provides powerful filters and daily updates to keep users informed about industry trends and developments. Captions focuses on offering insights into a variety of industries, including AI/Machine Learning, Cybersecurity, e-Commerce, EdTech, FinTech, and many more. With a headquarters in New York, the company operates with a team of 11-50 employees and was founded in 2020. Captions is backed by notable investors and helps users earn and save by leveraging their data, with engagement levels comparable to popular social media platforms like Instagram and Twitter.

📋 Description

• Embed with strategic customers as the hands-on technical owner from evaluation through production deployment • Lead network architecture discussions with customers and partners • Design, build, and deploy Alkira-based solutions in customer environments using best practices • Develop automation, integrations, and tooling (Terraform, APIs, scripting) to accelerate customer deployments • Collaborate directly with customer networking, cloud, and platform teams • Conduct technical workshops, trainings, and whiteboard sessions for customers and partners • Create design and architecture best practices, reference architectures, and deployment guidelines • Provide deep technical support and troubleshooting for customers, escalating and driving resolution with Engineering • Own customer success on key accounts from adoption and expansion perspective • Work with Alkira Product Management and Engineering to provide feedback on upcoming features from the customer's lens • Track and drive key customer features/asks with Product Management through to implementation

🎯 Requirements

• Strong cloud and networking fundamentals • 3+ years in a customer-facing technical role (consulting, solutions architecture, sales engineering, or professional services) • 1+ years of hands-on experience architecting and deploying cloud solutions (AWS, Azure, GCP, and/or OCI) • Hands-on experience designing and building hybrid and public cloud infrastructure • Strong networking background in routing technologies and network security • Proficiency with infrastructure-as-code and automation tools (e.g., Terraform, Ansible, Python, REST APIs) • Experience in large-scale network design/deployment is a plus • Strong passion for customer outcomes and creating long-lasting professional relationships • Flexibility to travel to customer sites • Relevant technical certifications are a plus • Excellent written and verbal communication skills • BA/BS/MS degree is a plus.