Care Navigator

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🔥 38 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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CareAtlas Inc

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2025

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

CareAtlas Inc. is a healthcare technology company that embeds licensed care navigators and clinicians — supported by an AI-assisted platform called HealthQuilt — into hospitals, physician practices, community health centers, and value-based organizations to manage Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Transitional Care Management (TCM), and Advanced Primary Care Management (APCM). They offer full-service, augmented, and platform-only models (including device logistics, enrollment, monitoring, documentation, Medicare billing, and EHR integrations) to improve patient outcomes, reduce readmissions, and capture Medicare revenue without adding staff or upfront investment.

📋 Description

• Provide Empathetic and Consistent Engagement: Serve as the primary point of contact, building strong, reliable relationships with elderly patients through regular, compassionate outbound calls. • Clinical Data Review and Triage: Utilize your medical/social background to monitor and review Remote Patient Monitoring (RPM) data daily, proactively identifying critical trends, early warning signs, and potential clinical concerns. • Patient Education and Support: Expertly educate and guide geriatric patients on the use of RPM devices, ensuring clear communication and comfortable adoption of new technology. • Coordinate Clinical Response: Accurately document all patient interactions and health updates in the EHR/CCM platform, and efficiently escalate acute clinical concerns to the appropriate licensed medical professional or care team member. • Chronic Care Management (CCM) Oversight: Actively assist patients in understanding, adhering to, and navigating their individualized chronic care plans and community resources. • Focus on the Whole Person: Address patient barriers related to social determinants of health (e.g., transportation, medication adherence) that disproportionately affect our aging and remote patient base.

🎯 Requirements

• Strong Medical Background PREFERRED: A current or previous clinical certification or license (e.g., Certified Medical Assistant (CMA), EMT/Paramedic, Licensed Practical Nurse (LPN), Certified Nursing Assistant (CNA), or equivalent verified healthcare experience) • Geriatric Care Expertise: Proven experience (1+ years strongly preferred) in successfully working with and caring for the geriatric population • Exceptional Emotional Intelligence: Demonstrated capacity for deep empathy, patience, and clear, therapeutic communication, especially with complex, chronic care patients. • Technological Fluency: Competence and comfort in using remote monitoring tools, electronic health records (EHRs), and mobile platforms • Independent Work Ethic: Strong attention to detail and ability to thrive and manage a high volume of patient interactions independently in a fast-paced, remote setting

🏖️ Benefits

• Flexible remote work structure • Opportunities for growth and leadership within a rapidly expanding organization focused on the future of remote healthcare • Competitive compensation and ongoing clinical support