Junior Business Analyst – Fleet Operations

Job not on LinkedIn

🔥 0 minutes ago

🇪🇸 Spain – Remote

⏰ Full Time

🟢 Junior

🧐 Business Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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🗣️🇪🇸 Spanish Required

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Logo of Delivery Hero

Delivery Hero

10,000+ employees

Founded 2011

🍽️ Food & Beverage

📦 Logistics

📣 Marketing

Food & Beverage • Logistics • Marketing

Delivery Hero is a global leader in the food delivery industry, operating in over 70 countries across four continents. The company connects customers with their favorite restaurants and shops, providing fast and easy delivery services to their doorsteps. In addition to food delivery, Delivery Hero operates 932 Dmarts, which are small strategically located warehouses that support their quick commerce operations. As of the fourth quarter of 2023, Delivery Hero reported a Gross Merchandise Value of EUR 11. 3 billion, demonstrating significant year-on-year growth. The company's mission is to deliver an amazing experience, whether it be through their local brands or through strategic investments in sustainability and social impact initiatives. Delivery Hero strives to offer quick commerce - the next generation of delivery - embodying strong values that propel its workforce worldwide.

📋 Description

• Own strategic relationships with 5–8 third-party logistics providers • Act as the main business partner for 3PL owners and conduct regular reviews • Analyze fleet KPIs to maximize order volumes, resolve operational bottlenecks, and improve partner profitability • Onboard and pitch new Glovo technology, features, and processes to partners • Manage contracts and service-level agreements, including contract execution and commercial renegotiations • Work with Billing, Pricing, Legal, and Operations to resolve complex issues • Partner with the Strategy & Data team to launch local initiatives and experiments based on marketplace insights

🎯 Requirements

• 2 years of experience in Account Management, Operations, or Consulting, ideally in delivery, e-commerce, or logistics • Commercial and negotiation skills, including ability to build trust and handle tough commercial conversations with business owners • Analytical mindset and comfort working with data and tracking KPIs to optimize business margins and growth • Proactive, ownership-driven, and comfortable navigating structural changes and ambiguity • Familiarity with digital tools and dashboard platforms, such as Google Sheets and Looker • Native or fluent Spanish • High working proficiency in English

🏖️ Benefits

• Equal opportunities for talent from all backgrounds • Inclusive environment where everyone feels heard • Opportunity to note pronouns in the application

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