Cedars-Sinai
10,000+ employees
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
Fin Care Specialist I, Customer Service
🕒 May 27
🌵 Arizona, California, +6 more states – Remote
💵 $25 - $38 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
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Cedars-Sinai
10,000+ employees
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
📋 Description
• Provides patient relations support to Patient Financial Services • Identifies, analyzes, resolves and responds to customer inquiries, concerns and issues • Follows up on accounts to ensure payment and resolution • Works independently and has strong customer service skills • Deescalates issues quickly and achieves maximum customer satisfaction • Understands, interprets and explains payor contracts and CSMC billing and collections policy and practices
🎯 Requirements
• High School Diploma/GED required. Associate degree in business administration or another related major or college level courses in finance, business, or health insurance preferred. • A minimum of 1 year of hospital billing or professional billing and/or Collection experience with customer service and call center experience required.
🏖️ Benefits
• healthcare • paid vacation • 403(b)
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