Customer Experience Intern

Job not on LinkedIn

October 16

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Logo of Highmark Health

Highmark Health

Healthcare Insurance • Non-profit • Social Impact

Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

10,000+ employees

Founded 1852

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

💰 $5M Grant on 2021-05

📋 Description

• Provide hands-on training and experience in the business line. • Support the CXIA team by assisting with customer survey reporting. • Develop and test new feedback tools. • Maintain and update our website using basic HTML. • Analyze customer data and draft digital communications. • Collaborate with CX and Digital Marketing analysts to optimize the customer journey.

🎯 Requirements

• Full or part-time enrollment in an accredited college or university baccalaureate program. • Graduation date: 2028 • Relevant Coursework: Studies in Customer Experience, Marketing Analytics, or Web Design. • Analytical Skills: Experience with data analysis or survey platforms. • Web/Digital Proficiency: Basic HTML/CSS knowledge and interest in digital content. • Communication: Proven ability to draft clear, customer-focused digital content. • Problem-Solver: Proactive mindset with strong problem-solving and organizational skills. • AI Interest: Curiosity about AI tools for data analysis or digital optimization.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off

Apply Now

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