Epic Systems Analyst – Resolute Hospital Billing, Claims

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🕒 May 9

⚜️ Louisiana, North Carolina, +3 more states – Remote

⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $68.4k - $105.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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Highmark Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1852

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

💰 $5M Grant on 2021-05

Healthcare Insurance • Non-profit • Social Impact

Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

📋 Description

• Plans, designs/builds, tests, implements, and supports the needs of Epic software. • Analyzes and determines system requirements and specifications. • Performs and documents workflow analysis while evaluating user experience. • Supports and maintains environments or applications using domain knowledge. • Creates and maintains documentation and training materials regarding the implementation of applications. • Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. • Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. • Provides guidance and support to end-users to enhance the use of Epic and offers solutions to resolve end-user system issues. • Contributes to and manages small to medium projects independently. • Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues. • Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems.

🎯 Requirements

• Required 3 years of systems administration experience within one or more Epic modules. • Preferred 3 + years of Healthcare Revenue Cycle experience (Claims, Patient Access, Billing). • Preferred 3 + years of experience with Epic EMR or other EMR applications. • Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity. • Excellent customer service skills. • Uses critical thinking skills for assigned tasks. • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork. • Strong organizational skills in managing priorities. • Demonstrates knowledge of project management principles as they relate to assigned tasks. • Required Epic Application Certification within 6 months (180 days) of hire. • Preferred Epic Certification in Resolute Hospital Billing and/ or Hospital Claims.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities