Epic Systems Analyst

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🔥 3 minutes ago

⚜️ Louisiana, North Carolina, +3 more states – Remote

⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $68.4k - $105.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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Highmark Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1852

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

💰 $5M Grant on 2021-05

Healthcare Insurance • Non-profit • Social Impact

Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

📋 Description

• Responsible for the design, build, implementation, and support of the Epic Willow Ambulatory application • Analyze retail pharmacy workflows and translate operational needs into Epic configuration • Perform routine system maintenance, resolve incidents, and implement application enhancements • Partner closely with Retail Pharmacy Operations and leadership. • Participate in integrated testing, retail workflow validation, and upgrade readiness activities. • Support workflows that integrate Willow Ambulatory with third-party retail pharmacy systems. • Collaborate periodically with the Willow Inpatient team to support shared medication records and enterprise build alignment. • Independently manage assigned tasks and small to medium retail pharmacy initiatives. • Create and maintain build documentation, workflow descriptions, test artifacts, and support materials.

🎯 Requirements

• 3 years of systems administration experience within one or more Epic modules. • 3 years of experience in the healthcare industry • Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity • Excellent customer service skills • Uses critical thinking skills for assigned tasks • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork. • Strong organizational skills in managing priorities • Demonstrates knowledge of project management principles as they relate to assigned tasks. • Epic Application Certification within 6 months. • Epic Willow Ambulatory Certification preferred.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off