Internal Business Systems Analyst

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🔥 12 hours ago

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Logo of Highmark Health

Highmark Health

10,000+ employees

Founded 1852

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

💰 $5M Grant on 2021-05

Healthcare Insurance • Non-profit • Social Impact

Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike.

📋 Description

• Perform business analysis tasks by supporting stakeholders of a specific system application(s) • Handle user inquiries/issues, and enhancements to the system • Understand how work is being conducted and determine solutions to the issue(s) • Work with stakeholders to identify solutions that may include training, a process change, or modifications to business rules • Create and maintain deliverables such as business vision, requirements, personalization to different clients, and user interface design • Participate in the full project life cycle by actively participating on project teams based upon experience and need • Support various aspects of requirements testing to ensure minimal production defects are realized • Effectively communicate with team members, customers, partners, and management by reporting project status

🎯 Requirements

• Required High School Diploma/GED • 3 - 5 years in a relevant operational area (e.g. customer service, claims, enrollment and billing, etc.) to include 1 - 3 years of technical application experience • Preferred 1 - 3 years in the Health Insurance Industry • 1 - 3 years in the Healthcare Industry • 1 - 3 years in Lean/Six Sigma • (Lean) Six Sigma Project Management Professional (PMP)

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