Vehicle Operator

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Moove

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

🚗 Transport

🤝 B2B

Finance • Transport • B2B

Moove is a company focused on democratizing vehicle ownership and empowering mobility entrepreneurs across Africa. Their mission is to drive productivity and success for these entrepreneurs by providing access to vehicle financing through an integrated platform. Moove aims to create sustainable jobs in the mobility sector and operates with a revenue-based financing model. By targeting emerging markets, they offer mobility entrepreneurs the opportunity to obtain vehicles when traditional financing options are unavailable. Moove employs a technology-driven approach to support mobility entrepreneurs globally.

📋 Description

• Monitor live vehicle operations and respond to remote assistance requests in real time • Use the remote assistance platform to support vehicles in accordance with operational protocols • Work on independently resolving issues, and escalate unresolved issues to the relevant team lead promptly and track resolution through to closure • Identify and flag patterns in vehicle behaviour or system performance that require attention • Communicate findings to relevant teams in a timely and structured manner • Collect, organise, and summarise remote assistance system issues and feedback • Communicate findings to relevant teams in a timely and structured manner • Assist customer service specialists with user communications and information follow-up as required • Support testing and feedback tasks related to remote assistance and customer service systems

🎯 Requirements

• High school diploma or above; field of study unrestricted • Proficient in Microsoft Office (Excel, Word) and standard digital tools including email and internal platforms • Strong verbal and written communication skills in English; Arabic a plus • Calm and composed under pressure with strong situational awareness • Fast learner with the ability to quickly master new systems and features • Comfortable working rotating shifts in a 24/7 operational environment • Valid UAE driving licence with a minimum of 3 years of driving experience • Clean driving record: no major traffic violations in the past 12 months, no Salik or RTA black points indicating reckless driving, no DUI or drug-related driving offences, and no record of accidents resulting in death or serious injury

🏖️ Benefits

• Health insurance • Professional development opportunities